Comments on: RCI Class Action Lawsuit, Murillo vs. R.C.I.

By: Chris

Chris — Thu, 29 Jul 2010 16:18:14 +0000

There should be an RCI Points class action suit. When I bought my timeshare in 2001, I was told that I could to make my reservation for my week up to one year in advance and by the end of January of my use year. I usually booked my next year’s vacation upon my return home, which was usually in August. One year I tried to book my next year’s vacation upon my return home and I was told that I had lost my week for the next year because I hadn’t booked early enough. I informed them that I always booked my vacation in August and I was told that that was impossible because the RCI policy was that I had to book my week between July 1-30 of the previous year. (I had my confirmation letters from previous years to show that I had made reservations in August and even January).
When I tried to make my 2011 reservation in January of 2010 I was told that I could not book my reservation that far in advance (I have yet to be given an explanation as to why). I was told that the only time that I could make a reservation for Aug. 2011 was between July 1- July 30 2010. When I called back on July 14,2010 to make my reservation for Aug. 2011, I was told that I could not book my reservation because I had not paid my membership fee for 2011 (the 2011 fee was not due until October 2010). So in order to book my reservation for 2011, I had to pay a membership fee in July even though I had paid for Oct. 2009 through Oct 2010.
I don’t understand why I can’t book a reservation at my home resort outside of a 30 day window.
It seems that RCI is counting on people forgetting to book within those 30 days and then they take a week that has been paid for and put it in a bank and charge other members exhorbitant fees to use it as an “exchange” or quick get away.

By: Bob Johnson

Bob Johnson — Wed, 21 Jul 2010 19:01:15 +0000

We bought points shares in Sedona, AZ at Sedona Pines Resort in the summer of 2009. We just learned there was an active class action suit or more in place against RCI at the time of our purchase but it was not disclosed as it should have been in any AZ real estate transaction. The case was apparently settled to benefit the plaintiffs and benefits now being dispursed. This was our first shared property after years of presentations and in this one year of ownership we have experienced all of the problems expressed by others. It would seem that the properties and RCI remain in partnership in scamming the public. We have established a case with the AZ Attorney General’s office as a part of our own chosen process. As a points owner we were not to be assigned a specific personal week but RCI assigned us one and now we have no opportunity to use our points even at our own home resort for more than a year in advance. Othere than advising others to not purchase shared property be sure to take a lawyer with you if you do.

By: RCI Class Action Lawsuit Settlement | RCIVIP Timeshare Help Resource

RCI Class Action Lawsuit Settlement | RCIVIP Timeshare Help Resource — Wed, 21 Jul 2010 07:31:18 +0000

[...] anyone following the class action lawsuit Murillo vs. RCI, final approval of the settlement was granted by the courts on December 7, 2009. RCI has denied the [...]

By: Ron B

Ron B — Fri, 16 Jul 2010 21:06:05 +0000

What a for crap settlement! I just get to one time not pay deposit fee. Until after RCI finds unit. unless I put on search then they get exchange fee. To me it’s very little change only for 1 time. When are they going to hit them where they might make changes. In the pocket book. I bought Peppertree Wi. Dells over 20 years ago. The reason for purchasing was the idea I could exchange through RCI anywhere in the world anytime I wanted. I only stayed at home resort one time. Otherwise I exchanged until 10 years ago I had no problems. However I did do search one year in advance. Now it’s like previous comments. I have one bedroom they want me to take studio or hotel unit. Where I want to go is never available. So Peppertree (Or you name it timeshare sales) sales is just as crooked as RCI

By: Connie B

Connie B — Sat, 26 Jun 2010 01:58:07 +0000

I am so frustrated with RCI, I can never get what I want.
The RCI Weeks “book” continues to get smaller and smaller… this is not what I paid for.
I just came back from Sedona, AZ (which was a RCI timeshare exchange)…. upon checking in the resort they push “really hard” to get you to look at another timeshare package called Diamond Resorts International which is a points system. If you buy into their timeshare package you can either trade in your RCI week for points in their system plus pay a small price ($10K) or you can buy a smaller amount of points and bank your RCI week in their system and get points. If you bank your RCI week in their system this totally takes the RCI Week out of the RCI system…..meaning we have LESS to choose from!!! What a screw-up system!!!! I’m with you…. sign me up for the lawsuit.

By: Milton M.

Milton M. — Mon, 21 Jun 2010 07:32:54 +0000

I also own week timeshare and I love Aruba and I can never find anything there, but the other day I got a call to change over to points for about 5 grand and I asked what’s the advantage over weeks and I was told ” YOU WILL HAVE MORE RESORTS TO CHOSE FROM”, to me that’s bull……. I belong to the same comp. as the point owners so I should have the same amount of resorts to chose from. I also did some research on my own and called resorts that RCI said there was no available units and the resort told me they had plenty of units available, hmmm interesting……. O wait not to mention if your a points owner you don’t have to pay 180 bucks for transfers, why is that? Why is it that us week owners have to pay the 180? Why is it that point owners have more resorts to chose from? Why is it that I can call a resort and they tell me that they have units available and RCI states on their website that there are no units available?

PUT ME ON THE LIST PLEASE
thank you

By: Chris J.

Chris J. — Mon, 05 Apr 2010 03:38:47 +0000

Sure, I’ve been RCI points owner since 2004. I also own at Bali Hai (Started as Pahio). It is a very strong, classy timeshare, but my limited, few & far-between exchanges have been similar poverty-laden & nearly criminal to have to pay exorbitant fees for when downgrading from otherwise luxurious Hawaii. I always thought it must be much better for weeks owner’s or owner’s at the front of the list. It is amazing to hear that you all suffer the same consequences & ever-increasing costs. Let’s get the power of the people & work for our common good. Otherwise our heirs will inherit only our bills & not our luxurious timeshares we would hope could see appreciation in value. Count me in on class-action observations/support.

By: Vicky

Vicky — Thu, 01 Apr 2010 01:45:35 +0000

The website shows this, “Update – January 25, 2010, appeals have been filed by RCI. The settlement will not become effective and the benefits requested on the claim form will not be distributed until those appeals have been resolved. This may take several months.”

Some pertinent info:
Visit: http://www.weeksprogramsettlement.com
Call: 1-866-783-5876
Write: Settlement Administrator, P.O. Box 1966, Faribault, MN 55021-6162
Questions may also be directed to Class Counsel by email at rcisettlement@njlawyer.com

By: Sue Derana

Sue Derana — Tue, 16 Mar 2010 05:15:59 +0000

Oh boy . . . .. If all you folks are experiencing all this trouble and YOU ARE OWNERS, than I’m DEFINITELY screwed!! I bought into the Wyndham Discovery Package (“discovering” that
1) the properties that are available to me, are not in locales I’d like to go, and 2)when I have called “it’s all booked up” except for good, ole Las Vegas (which is DESPERATE for tourism . . . I could book a nice room there right now for $25/night!!) I also was mailed a postcard about RCI & this lawsuit (which is such a nice, fuzzy feeling when you haven’t even stayed 1 nite in the increasingly expensive “vacation club” you have a contract with!) Do any of you have any words of wisdom of how to navigate the system, or slip out of my contract for a sadder-but-wiser-and-poorer Discovery Pkg purchaser??

By: Debbie L. Allen

Debbie L. Allen — Tue, 02 Mar 2010 02:10:16 +0000

I did receive the post card and do agree with the Class Action Suit. This is just ridiculous. I have been on so many vacations that I scheduled on my own because of the continuous lack of availability. I try and schedule my vacations for latter summer in January after I have made this continuously increasing maintenance fee for 17 years and the place still hasn’t met gold crown status. I don’t ever recall getting any place that was my first selection. In fact I have gone places that I had no interest. Well, then again, I was successful once and that was in 2009. I can’t schedule 2-3 years in advance. It was not until I purchased that then I hear about land vs water exchange and the difficulty so I’m told. I am for this law suit and wish to be included. If I can’t sell it and come out reasonably okay then at least I could benefit from better opportunities for exchanging and stop spending my money on other vacations because RCI can never locate a preferred selection.

By: Kim Hunter

Kim Hunter — Mon, 04 Jan 2010 12:38:54 +0000

How do I obtain a postcard? I’ve been a member of RCI since 2004 and it’s been extremely difficult securing a resort of my preferred destination. Bonus weeks are a joke as the availability is nonexsistent. I’ve never had an opportunity to use any of the bonus weeks received as the expirations dates, all the restrictions and other difficulties obtaining a unit of choices is nonexsistent.

By: Wanda Fry

Wanda Fry — Fri, 25 Dec 2009 16:42:40 +0000

I have a timeshare with Sedona Summit, aka, Diamond Resorts..have never been able to use it, as it seems to be unavailable..timeshares are a ripoff. how do I get rid of it? Seems once you have one, you are stuck with it for life..wasting money to pay for it. They are a pain to deal with, I dont want any more of my money to go to them, but there seems to be no recourse to getting out of a timeshare. Most places want money up front and of course they all say they are different than the last…another rip off. I think they should be forced to buy back from those of us who have been scammed..where is our bailout?????

By: Graham Hill

Graham Hill — Wed, 11 Nov 2009 10:33:50 +0000

Could I also add my name to this ‘class action’ or does this matter only apply to residents of the USA.
I am both a weeks and points member based in the UK.

I can say for certain that I have not recieved the postcard either.

By: Sheree

Sheree — Wed, 28 Oct 2009 13:57:13 +0000

How can I add my name to the list of people involved in the class action law suit. I don’t remember being sent a post card. My issues mirror those listed above for weeks members.

By: Jim MacDonald

Jim MacDonald — Tue, 27 Oct 2009 17:54:43 +0000

Beware of another RCI ripoff attempt, to wit: charging yearly maintenance fees on expired timeshares.

In 2008 RCI sent me a notice requiring payment for 2009 maintenance fees (noting a late fee penalty/interest accrual if paid late).

I thought my timeshare had expired but they said it was still valid. I paid via charge card and in the spring of 2009 they levied a special assessment which I questioned and prompted me to locate and review my circa 1980 (28-year contract) which specified that my timeshare expired in 2008!

I repeatedly requested a refund of the 2009 fees and was repeatedly denied …. they ADAMANTLY refused to reverse the charge and said the best they could do would be to give me a “free” one week stay at any RCI resort of my choosing! “Free”? ABSURD!

I tracked down a VP at RCI Corporate who said it would be brought up at the next Directors’ meeting (sure!) and to await their decision. I immediately contacted my credit card company to initiate a dispute resolution.

Two weeks later I received an RCI form letter denying the refund ….. at that point I was glad I had initiated a dispute resolution via my credit card company because, as I had suspected, RCI Corporate had no intention of acting morally, ethically or legally in said matter.

The lengthy dispute resolution process was eventually resolved in my favor by my credit card issuer.

Can you imagine the UNMITIGATED GALL of these RCI bastards, acknowledging that “yes” my timeshare had indeed expired, that “yes” the billing was in error, that “yes” I should not have been required to pay, but that “no” they would not issue a refund and the best they could do was a “free” one week stay yadda yadda yadda?!?!?

My $15.00 settlement check vis-a-vis the lawsuit should keep me in tissue paper for quite awhile and I’ll have a BIG SMILE on my face thinking about RCI whenever I wipe my ass and flush them down the toilet!

By: Dave

Dave — Sat, 17 Oct 2009 03:54:09 +0000

RCI “Weeks” Class Action – What Are You Doing About It!

By now, if you were a RCI “weeks” owner between January 1, 2000 and August 31, 2009 you have received a post card from the RCI WEEKS Class Action Administrator telling you a Settlement has been reached. Although a Settlement has been reached the Judge has not as yet recognized the class and has not as yet approved the Settlement.

YOU have a second opportunity to object to the settlement even if you have already submitted a claim. YES! you can submit a claim and make an OBJECTION to the proposed Settlement.

If you “opt-out” you cannot object to the settlement and you cannot make a claim. Whether or not you make a claim please make an OBJECTION in writing to the Court. The Settlement IMHO is NOT in the best interest of timesharing as a way of life and it definitely is NOT in the best interest of anyone who uses RCI.

As a class member you may be looking for help with the Post Card you recently received from the RCI “Weeks” Class Action Administrator.

If you are considering an objection to the settlement recommend that you first take a look at the informational instructions provided at:

http://rciclassactionlawsuit.com/

You can simply say something like the following:

“I object to the settlement in In re Resort Condominiums International, LLC Civil Action No. 06-cv-1222 (PGS.)”

THERE IS NO REQUIREMENT THAT YOU GIVE RESONS FOR YOUR OBJECTION.

But, once you have been to the above mentioned site you may decide that you want to say more than the one sentence above.

The following ideas are obviously not unique because we have been talking about these issues for some time at Timeshare Users Group (TUG).

You can use one or two or all of the provided suggested objections within the body of your objection letter.

You may choose to use some of the wording and write your own version.

What you say and how you say it is up to you.

The suggestions:

1) I object to the rental of any week deposited by a RCI member into the RCI Weeks Exchange Program. If, however, a Settlement is reached that allows for rental of weeks deposited by RCI Weeks members into the Exchange Program, I object to the proposed Section II C (Priority for Weeks Exchanges) exclusivity provision which provides a flat “31 days from the date of deposit” for weeks deposited more than 12 months in advance.

If an exclusivity provision is made part of the settlement, the time frame for exclusivity should run from the date the week is made available for exchange to other RCI members and should be a rolling exclusivity period that provides exclusivity as follows:

• 120 days for deposits 11 or more months in advance of the check-in date,
• 90 days for deposits between 6 to 10 months in advance of the check-in date,
• 31 days for deposits between 3-6 months in advance of the check-in date.

2) I object to the fact that the settlement does not clarify that “Vacation Time” will be made simultaneously available for Exchange when it is used for rental or “for any other purpose.” The settlement, if it allows rentals, should state that RCI will make ALL “Vacation Time” available for both Exchange and Rental or another purpose, including rental, whether through RCI or through any other exchange program, partner, affiliate or other entity.

3) I object to the proposed “Balancing of RCI Deposits and Rented Inventory,” which allows RCI to “swap out” weeks deposited for exchange by substituting inventory acquired directly from the resorts, or from another source. If such a provision is included in a settlement the provision should clearly state that “Vacation Time” that is deposited by members and is rented or otherwise disposed of by RCI in any manner other than direct exchange by another member”; shall be replaced with inventory that is comparable as to size, season, location, demand, and RCI rating.

4) I object because the settlement does not address the control of misinformation. There should be an RCI employee or department for complaints about misinformation and that employee or department should be empowered to train and monitor RCI employees to ensure that they are not providing misinformation to members, more than is reasonable and occasional human error. RCI should agree to make all reasonable efforts to ensure that misinformation is corrected.

5) I object because the proposed settlement does not prevent RCI from renting member’s deposited weeks for less than the annual maintenance fee that the member is required to pay to the member’s resort. Units deposited by RCI Weeks members into the Weeks Spacebank for exchange should not be offered for rent through RCI or other exchange program, partner, affiliate or other entity for less than the annual maintenance fees, unless said Week is still available within 90 days of the start date. At the 90 day mark RCI (or its affiliate or partner) could then be free to offer said week for whatever it believes the market will bear. If a restriction is put in place, I would have no problem with the restriction excluding Weeks offered as “bonus” vacation time, as these are not “rental” weeks.

6) I object to the short period that the settlement program changes are to stay in place. Program changes should be made permanent or they should be required to remain in place for ten years from the date a settlement is approved by the court. By the time a settlement is reached the alleged improper actions by RCI will have been in place for almost ten years. Any settlement program should remain in force for at least ten years.

7) I object to the proposed short period for disclosure of Weeks Program Activity. As the disclosure period is the mechanism under which members can be assured that RCI is complying with the requirements of the proposed Agreement it should be in place for at least ten years. “Vacation Time” deposited less than ninety (90) days in advance should not be excluded from this disclosure, but should be reported separately. Alternately, the 90 days could be changed to 30 days, if this change is consistent throughout the agreement.
__________________
Dave (TUG USERNAME: Goofyhobbie)

All my posts are based on my personal experience or should be considered my personal opinion about the subject being discussed.

By: Mary D

Mary D — Sat, 17 Oct 2009 01:58:35 +0000

Tim above says he tried to deposit a Mexico week for the 4th of July period and he was angered because RCI counted it as a January week. I’m not sure how this could come about, but he should be grateful if this did happen. January in Mexico, when the weather is not so extremely hot, hurricane season is over, and tourists are trying to leave the snow belt, should be a much better trader than July! If RCI has any clout with his resort, they may have asked for the January week because of the higher demand. I hope it will do well for Tim and family.

As someone else said, we are getting many complaints here which have nothing to do with RCI. They are resort specific. RCI is only an exchange company which, admittedly, rents out some of its expiring or excess inventory. Where can it get excess inventory if RCI is doing 1 for 1 exchanges? Resorts with unsold units give it to them in order to bring in sales prospects who have actually experienced the resort they want to sell and not just “3 days and 2 nights” in a nearby motel. This is called “marketing”. Some resort chains will accept an “alien” week from one of their members in exchange for one of their own weeks. That also goes into the exchange company. (I got a 3BR in Spain which Mayan in Mexico deposited in exchange for my 2BR, so I KNOW this can happen.)

I do wish that exchange companies would list all their sources up front and clearly. Unfortunately, lawyers get involved and end up stating everything so obscurely that the general reaction tends to be “Huh?”

By: Jeff

Jeff — Wed, 14 Oct 2009 21:06:13 +0000

I had no idea the problem was with RCI, but several other people I talked to about time shares said they are with Interval and have no problems, always get the exchange they want. Our last few years exchanges have been wasted because we could not exchange! That is a lot of wasted money!

By: Andrea L

Andrea L — Sat, 10 Oct 2009 04:40:10 +0000

Perhaps the owners should exchange with each other. It would be better than the job RCI does. Does anyone know if we can replace RCI with another exchange company. I have always felt that my weeks were being sold because I have called the resorts in the RCI book and they were available to rent but were not available for me to do an exchange. RCI and the sales people are selling more timeshares but don’t have enough resorts available to accomodate existing owners. I called my own timeshare and it was for rent at a hefty price.

By: Andrea L

Andrea L — Sat, 10 Oct 2009 04:24:03 +0000

I have been an RCI member about 16 years. My timeshare is Tahoe Beach and Ski Club. I have been unable to get any real exchanges. I have had to pay to extend my weeks or lose them. I did get an exchange to Mexico right after 9/11, but I did not get the exchange I requested. The room we received was next to the elevator and the bedroom flooded everytime it rained. It truly was a dump. The hotel and RCI were not helpful and did not change our room. I confess 2 years ago I did go to Las Vegas and stayed at the Grandview. I was told the only reason I got the exchange was because of the slow economy. I was required to go on a 90 minute presentation which lasted about 3 hours. They were trying to get me to convert to points and pay more money. I have to pay RCI fees and maintenance fees to VRI (They came on the scene years later, plus $189 exchange fees. I pay more then the trip I would have gotten from the second rate hotels they send me to. I have only been on a few trips because RCI and VRI make it difficult to make exchanges, so I have to call the same numbers and be transfered to some one who really can’t help me.

By: Tim S.

Tim S. — Sat, 10 Oct 2009 00:43:12 +0000

We have a floating week in a gold crown location in Mexico. We have banked it a few times with RCI and can never find a location we are interested in going. I was told RCI abritrally assign a low requested week to the week we bank; so the last time I booked the 4th of July and a month later I banked it; and RCI turned the week into early January. I did not know they could rent the rooms for a profit. That’s pretty underhanded

By: dave

dave — Mon, 05 Oct 2009 03:34:49 +0000

I’ve got one for you. We JUST left the Silverleaf where we own one week. After the standard 90 min. hardcore sales pitch, we say we’re leaving….”no, I’ll get fired if you don’t talk to” this second round suitboy…waiting…waiting…finally, after, “no”, “NO”, and “NO!”, to their “offer” to “upgrade” (for, like, $40,000), “I,ll be right back to sign you out” he says. …waiting…waiting… On his return we explain that we just bought our dream home in the highest priced real estate area in Florida (last year #2(?) in the United States!), “oh, you’ll get tired of THAT…”, “we’re not going to talk about THAT, NOW”, he says, as he blabs on. I say, “well, we’re no going to talk anymore about” his (pitch). He says, I know when I’ve been insulted”, and storms out. I’ll tell you what I think he “knew”…we weren’t buying!! We insulted NO ONE, unless refusals are now insults. I’ll tell about what insulted us…we pay $42, I believe it is, per month for maintenance, along with 51 other owners, per year, I presume…equals over $2000 a year. Our “room”? Ha! …Water spots on the ceiling needed painted, doors were hard to open because bottom seals were shot, every single step we took, the floor squeaked (!), etc., etc.. I guess basketball sized cobwebs aren’t maintenance… How much is paint per gallon, now… $2500? Why do they continue inviting us (saying we “must” come to be “updated”), even after swearing more than once, we’d be on the absolutely don’t call list? Well…some people probably upgrade…some smoke (in the room?). Cost/”fine”? $150. Some bring pets ($75). Some don’t bring pet vaccinations records (another $75). It seems it must be OK if your pet is deadly contagious, as long as you pay, they can stay. On one visit I was called a lousy parent by a red-faced 400 pound (?) man, because we wouldn’t upgrade to points, even though earlier that year we went on a week cruise, and a trip to…I believe that year was Hawaii…many peoples’ trip(s) of a lifetime. This is on top of most of the above mentioned problems others have experienced! I believe we’ve had enough. Where is civility? WHERE IS THE JUSTICE? I guess I didn’t pay enough to the right people to get THAT.

By: Frances

Frances — Fri, 25 Sep 2009 16:11:05 +0000

My husband and I bought RCI POINTS and its been nothing but a NIGHTMARE. They limited the availability to use your points for airline tickets for one. Second, as I look on line at their resort directories– what a joke! Almost NONE of them are RCI Points resorts so you have to pay 189 booking fee. Their customer services isn’t customer service. W/ ONE exception, a man named James, every single person i’ve talked to there has been incredibly rude and downright mean and condescending at times- by anyone’s standards. I called again to inquire about the points for airfare to see if they would work w/ us and i got a call back from James saying he heard I wasn’t happy w/ what he offered–no, but it was better than what it was. Then he said if I continued to call about plane tickiets, he would reverse the assistance he gave me and I would lose my points. I believe a supervisor made hi make this call. My husband and I spent thousands w/ them only to be able to use ONE airline ticket. That’s one expensive ticket, I’ll tell you that. POINTS MEMBERS NEEED THEIR OWN CLASS ACTION LAW SUIT! Any lawyers on here???

By: Gerrie

Gerrie — Wed, 16 Sep 2009 21:33:37 +0000

We agree with Dan. Is it too late to join forces with the Weeks group since we have exactly the same problems with RCI and the same questions we would like answered. We have been with RCI for over 20 years but the past few years have been hugely unsatisfactory. we changed to the Points scheme on the promise that it would offer a better deal but, if anything, it is worse.
We have experienced most of the issues listed by the other bloggers and the frustration of trying to get something halfway reasonable in exchange for points whilst seeing wonderful places offered for rent. As for contacting customer service – you get the rote replies and realise that it’s impossible to get an honest and personal reply to your queries.

By: Dan

Dan — Fri, 04 Sep 2009 03:05:49 +0000

How about a class action lawsuit for RCI Points holders? It’s even more impossible to get a good location. Usually the only thing available is some place in Kansas or whatever (yeah yeah there’s always the places in Mexico but they’re all All-Inclusives and the points don’t cover that and they charge over a hundred dollars a day each for the All-Inclusive part which is about what you’d pay for the room included if you just booked the whole thing yourself). I’ve been trying to book a room in London for years, which is why I got into this thing in the first place, and even first thing in the morning on the day exactly as far in advance as you are allowed to book, the room is unavailable. I don’t think it actually exists. If RCI is advertising the Hotel it should damn well include every room in the hotel, not just the crappy one right beside the noisy elevator. Lots of luck getting anywhere with that though. It’s exactly the same as Air Miles points that only offer three seats on any given flight, even if the flight is mostly empty.
Sign me Pissed Off and Ripped-Off.

By: Debbie

Debbie — Wed, 05 Aug 2009 17:47:22 +0000

Frankly, I am sick of Timeshare and RCI. Trading can be a nightmare. Recently my family and I had exchanged my scheduled week for a week in Fort Lauderdale. When I reseached my designation I was told that we had too many people and could not stay. At 7:30 pm what was I to do. Two years ago I took the same people with me (2 adults and 3 small children). The number of people with me was not a problem before. I had driven 12 hrs and the resort staff acted nonchalant. We were finally placed at a resort on the beach. The location was nice but the resort was not class A. I had complained about the room because of Bees but was never offered to be transferred to a different location. To top things off we came home with a souvenir—SCABIES. Five weeks after our vacation and a trip to the doctor, we are still battling the creatures. I have complained to RCI and their response was issuing me a complaint number and nothing else.

By: David

David — Wed, 29 Jul 2009 20:58:14 +0000

RCI is a bunch of crooks. For example, over the last few years I have requested and received my exchange for a Disney property using Interval International usually within a month or two. I purposely choose the least popular week (48) to do this. This year having been forced to RCI, I made my request the first week of 2009, again for week 48. I have been told on a number of occassions that my request will be difficult to fill and once was told that it will not be filled. What makes this worse is that when I search RCI’s website, the week I requested is available for purchase and had been for months. They are criminals, plain and simple.

By: Randy

Randy — Mon, 06 Jul 2009 11:34:36 +0000

Include us in the lawsuit. We have the same problems like all the above.

By: Murillo vs. RCI Settlement Conditions | RCI member informer

Murillo vs. RCI Settlement Conditions | RCI member informer — Tue, 30 Jun 2009 18:34:58 +0000

[...] 2008, it seems a preliminary settlement has been agreed upon regarding the class action lawsuit – Murillo vs. RCI. For background on this lawsuit please read the post RCI Class Action Lawsuit, Murillo vs. RCI. [...]

By: RCI Timeshare Complaints, Positive and Negative Experiences

RCI Timeshare Complaints, Positive and Negative Experiences — Mon, 29 Jun 2009 20:20:02 +0000

[...] weeks for vacations at other resorts is exactly the same problem that the class action lawsuit, Murillo vs. RCI (which is currently in the discovery process) is focused upon – the idea that RCI is withholding [...]