My RCI Timeshare Horror story – The Grandview Las Vegas
In October 2006, my fiance and I decided to get away for a weekend and visit a few of his friends in Las Vegas, Nevada. Despite our amazing hotel deal, we were pretty tight on funds and the trip was last-minute in nature, so when we were approached by two sales associates at the Mandalay Bay offering “free show tickets”, there was no hesitation to find out more. We were informed that we would be eligible for numerous Vegas show tickets that evening including Cirque de Soleil, Lance Burton, and others. We were also told that to qualify for the tickets we would need to attend a brief presentation on “real estate opportunities” lasting about 2 hours in length and that there was no obligation to buy – I would later realize that the latter part of this statement was entirely false. Within what seemed to be seconds of accepting the invitation we were whisked through back corridors of the Mandalay Bay and lead to a secluded parking area where a handful of sight-seeing vans were waiting. The 5 minute drive turned into 20 minutes and we ended up pulling into a dilapidated strip mall, far from the glitz and glamour of the strip.
Next came the waiting area. I estimate there were 50 other couples crowded in the converted grocery store that now housed the sales headquarters for the Grandview Las Vegas. We were processed by a Grand View employee and told to wait until our name was called. After waiting you were actually pretty excited when your name was called because this meant you could eat some free food, get on with your day, get your show tickets, and get on with your trip.
After our time share purchase, I realized that a portion of our monthly income was now dead and it was at this point I sincerely believe I went through Kubler-Ross’ stages of dying:
- Denial and isolation – I simply pretended there was no time share and did not tell anyone about it or my experience with RCI.
- Anger - I wanted to sue RCI for everything they were worth, spam them everywhere, and warn everyone of their unfair business practices.
- Bargaining - Just please let me bank these weeks that I can not afford to take a vacation!!
- Depression - We are never going to be able to make this time share worth it, how could I have been so stupid?
- Acceptance - I am now a part of the RCI time share community, how can I make this work for me? What benefits can this offer? How can I help other people?
I have created this site to help those in all stages of their timeshare experience in hopes to create a more informed buyer, owner, and seller.
Comments on this post have been continued on our forum @ RCI VIP Timeshare Help Forum
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I am the owner of 2 time shares, both weeks. One of them I bought sight unseen for a red week that would sleep 8 just so I could trade and get the biggest units or trade down through RCI. The 2nd one was w/in 45 minutes from my home town but in the Mountains near Mt. Hood and I could do day things there, use the pool , hike and stay mid week for cheap. I bought #1 on the secondary market from someone like YOU who got in and then said “holy S….” what did I do… so I bought you out… the 2nd was a close out sale with only 3 units left and they were willing to wheel and deal so I got a buy… all of that was 25 years ago and I have loved loved loved using them all over the world. you just have to plan ahead. IF I was to buy another one, which I doubt , I would only buy points… as easier to use especially if you can travel mid-week. Time shares have their place and I am a believer.
Always good to hear about the positive side of Timesharing. When the buying-and-selling is a good fit, it’s a wonderful thing. But then again, the sales pitch of Timesharing is not always done on the up-and-up, which is a real shame. It can turn ugly really fast when a Buyer ‘caved’ under sales pressure from agents who cares only about making a sales in light that the financial capability of the buyer is questionable. Most complains stems from timeshare owners who are so financially stretched that by the time they made the payments, that tying up money 10 months in advance in booking the unit presents a real financial hardship.
We bought ours back in 2007 — no regrets! When done right, timeshare offers the kind of dream vacation that most people can only read about in a magazine.
I love golf — and goodness! The courses I have access to through my timeshare is truly amazing! Another passion of mine is scuba diving. During a scuba diving trip with RCI, we fell in love with the Mexican Yucatan. Using the RCI vacation points, we returned to Mexico at least 3 more times within a 12-months period to scout out the area and ended up buying a house in Cozumel about a year-and-a-half ago. We retired 6 months after that, and have been living in Cozumel now for a little bit over a year. So there are happy outcomes with Timeshares.
Hi, I have bought 3 timeshares with Vacation Village. I am on points and I am a platinum member with RCI. I receive approximately 200,000 points a year. I have no problem booking places that I want to go. You need to book early and being a platinum member gives you a free upgrade to a larger nicer unit if one is available when you check in.
I love being a RCI member and I’ve been going to great wonderful places. I also have 3 extra weeks every year and sometimes I will book and rent these to pay my maintenance fees. I purchased Gold Crown Red resorts that have high point value to get the maximum number of points for the best price.
According to RCI, I have booked and stayed at 15 different resorts. The secret to booking is book early, so 10 months in advance will get you where you want to go, if you want to go to your home resort, you can book that up to a year in advance. I rather not stay at a Gold Crown resort, too fancy for my liking, so I stay at a hospitality or Silver Crown resorts and use less points to stay. Even if you don’t book early, you can still grab something nice. Last year I spent a week in Aruba on the ocean, with a pool, swim up bar in a 1 bedroom suite with a full kitchen. I booked it 8 week before we wanted to go.
I have also booked several vacations for family members and they also love the place they stay. I like staying at places that have a full kitchen, so you can buy groceries for the week, we bring our own spices, etc in a carry on and it ends up costing about $125.00 for the two of us for the week on food. Eating out every night costs way to much, usually in an area like Florida we spend between $60 and $80 every dinner if we were to eat out. We will eat out once for dinner and once for lunch.
The weeks program is dying out and points are the way to go. You can use your points for cars, airfare and cruises, however I find I rather keep my points and rent the units as I get more cash for renting the unit for a week than the cost of the airfare, cars, etc.
I don’t understand why someone would want to travel to the same destination year after year when there are many beautiful places to see in this world. I hear it as the old ladies talk at the pool at how they have been coming here for years and they know everyone at the resort on their purchased week, not for me, I’m adventurous and want to see new places and faces.
Hope this helps…
My partner and I just returned from a trip to Las Vegas and did the Grandview timeshare thing. I was initially upset that the word “timeshare” was not mentioned when we signed up to go but but never the less went along with the “3″ hour presentation.
I would have to say we had a good saleman (and he was a salesman) but I did not feel pressured by him at any time during the presentation or subsequesnt 5 hours we were there. We evendually signed up for on a plan that got us 24500 points per year and 1 free week annually. This was not what they started pushing at us and as we knew what we could pay we kept holdin out until the right offer was put on the table.
It has only been 3 weeks since we signed up and I am really keen to get our registration so that we can look to booking our future holidays. We have no intention of going back to Vegas and bought into this knowing we could use the program to travel across the world.
From what I am reading it is important to book well in advance and this may be difficult at time but I understand we can let other family members use the weeks if we can’t make it.
we are both hoping we have made the right decision and are now comfortable after the initial period of doult we experienced.
EZ, my husband and I also bought our timeshare with the RCI in Grandville, Las Vegas. We considered ourselves ‘anti-timeshare’ at the time. But that changed when we stayed at a timeshare unit that was arranged by another couple who is BIG on timesharing as their ‘guests’. The unit was so impressive that we decided that if the opportunity presented itself, we will take a look at what’s in the market.
Well, the opportunity did present itself by a gentleman manning the front desk at the hotels where we stopped by for breakfast. And ‘yes’, the presentation dragged on longer than anticipated — 3 hours at least. The bottom-line is that we did bought into the timeshare package that has an annual deposit of 122,000 points. All in all, we have no regrets. Thinking back at the sales experience, it still cracks us up.
The salesman wanted us to know that he is a very religious man and is working to be seated at the right-hand side of God, while in the same breadth, he bragged about how he evaded paying tax on income that he made on the side! At some level, I think that he’s just itching to see if someone will call him out! Later on, we asked him to put in writing that they will indeed buy the points back, which he did, and signed the document using his nickname. Goodness! We did enjoy playing along because the long-and-short of it is that we believe a timeshare is a good fit for our pace. We did wonder whether he’s just trying us, or worse, maybe having been in this kind of high-pressured sales after a while, all prospective consumers are viewed as dense!
You and your partner seemed to know what you are doing in selecting the package that’s supports your particular circumstances. Unless you’re used to paying out-of-pocket and staying in 5-stars hotels whenever you do go on vacation, the price point charged by the timeshare for the unit you get CAN, and WILL spoil you. My husband now cringed at the thought of staying in a conventional hotel room. I have another friend who also bought a timeshare (nobody has to sell her, she sought them out) at a penthouse level said the same thing — she’s SPOILED!
True, some resorts are better and not so in some other cases. I book my vacation with RCI using their on-line tools. But before I commit, I will also do an independent search about the facility and read up on others comments by their regular guests who visited there as well. Sounds like a lot of work, but going on a vacation is, and SHOULD be fun, so I have no problem putting in the efforts as the whole process IS about fun.
I personally do not believe that timeshare is right for everyone — as evident by the many postings. Even after the initial purchase, on some of the resorts that we visited, they have their own sales force who wants to sell you THEIR own resort’s timeshare. So, remember to avoid accepting anything “FREE” — gifts, or free programs to welcome you. It’s really a sales presentation in disguise. Just say “NO” applies here as well!
Enjoy!
I’m with you on that one. I was wondering about the same thing too. Really, why does anyone wants to stay in the same resort over and over — okay, I will not even ask why they want to go to the destination repeatedly. We used to lived in Florida, and I have return twice to the Orlando area (because I have friends living in that area), but each time, I stayed at different resorts. My husband just plain refuse to go, because as he puts it “I used to live there; we moved, so why vacation there?”
There is this one posting where the person was lamenting how it was nice initially when they were given an oceanfront unit, but over times, they were put in some units at the back lot. I am just speculating here; that as a first time visitor, the incentive to show off their best side is greater — and justifiably so. But year after year, the resort may want to offer the same view to other new visitors. Speculation or not, take the Mexican Yucatan as an example, there are SO MANY nice resorts to choose from! Personal approach and expectations on booking a vacation through timeshare sometimes can make the entire experience a good one, or a misery waiting to happen.
There was this one presentation (yes, pennace for our sin of accepting a free welcome gift!) that was supposed to last 45 minutes, but was going on into 2 hours. I was going through the motion of listening to the sales pitch while knowing full well that it ‘ain’t gonna happen’. I was getting increasingly restless, annoyed, and pissed that the sales pitch was taking time away from my vacation (bottom-line; we stopped the presentation and that’s that). Just about that time, we heard the popping of champagne cork; all the salesmen in the office joined in the celebratory toasts in behalf of the buyers for their wonderful purchase — and the buyers? They were sitting looking shell-shock wondering “what the hell have we just done!” written all over their faces. So yeah, things like that happened!
I just brought a 2br timeshare at Grandview Las Vegas for 61 dollars
Dennis
Damn, I AM SO GLAD my wife found this site….It was day 5 out of the 5 day cancelation timeline and I got the fax in immediately. I will forward this site to anyone that I know going to Vegas…Loved Vegas but goddamn man, this is just a shit show program. STAY AWAY FROM THE PUERTO RICAN CHICK NAMED INDIANA !!!! nothing but smiles and lies (well actually all she did was regurgitate everything all the others said verbatim as they spoke)
GET OUT! SAVE YOURSELVES!
Just bought a resale at bonnet creek inside the disney property. $900 all closing and resort transfer fees included with 300,000 pts. Its a Wyndham property maintenence fees are $135 per month but 300,000 pts can equate to 5 weeks of Vacation time if you know who to book at the last minute. BUY them at resale/wholesale prices!
HOW MUCH? POINTS? WEEKS?
My family has been experiencing excess medical bills and we cannot afford our timeshare. If anyone is interested in buying it at what is owed please contact me.
My bf and his two frineds have a timeshare that is split between them three. His friends are the main owners of the timeshare and my bf is the third owner. Everything like calls, e-mail and payments are done by the main owners unless otherwise there are late payments or the main owners are not responding to calls, they call my bf. Anyways, they got the Grandview Las Vegas timeshare 2 years ago, we all enjoyed it..everything was cool. However just last year they got suckered into upgrading to a 2bedroom and they upgraded. Now They cannot afford the payments no more even with 3 people in the timeshare. Is there any hope in cancelling the timeshare? Can they even cancel? and if so what are the steps in doing this. I need simple clear steps!
PLEASE im in desperate need of help~
THANK YOU
Please people!! You are all scared idiots with buyers remorse. The reason people paid less is because they got much smaller packages… Prices don’t just drop.. Things are taken away.. Duh!! As for buying resale: you are buying a cheap program for those cheap prices.. Not to mention people’s past due maintenance fees. Stop being so cheap, educate yourself on your product so that you can utilize it correctly, and don’t ruin a great thing for families that are intelligent enough to reap the wonderful benefits of vacation ownership. Cheap idiots that continue to go to presentations for freebies & not buy talking about the “steal” at the end should obviously be ignored. They are only looking at numbers (because they’re too broke & stupid to ever look at what they would get) they are not looking at the amazing benefits of the bigger packages. People who are enjoying this product are too busy living their lives & vacationing with their families to waste their time doing this… Remember that owners. There are bad reviews on everything. A simple mind that can’t make sense of a beautiful, complex film will say “that sucked”… Drrr… Lol! Same thing happening here. They’ll be staying at super 8 while you’re in a bungalow in Fiji
enjoy!
Dude must be a salesman. The simple fact is that you can get these timeshares at 5% of the asking price online and on the secondary market. Don’t buy them from the salesman at the promo show. You are flushing your money down the drain. They are not investments, they do not increase in value, and most importantly the fees are pegged to interest rates so that you’ll pay more every year from here until you default on your contract. In times like these, it is plain stupid to be buying a package that dictates how you will spend you vacation every year. Not to mention if times get tight, this is something you cannot get rid of. You are locking yourself into a luxury that is overpriced, inflexible, and as plenty of these stories will attest sold, by people who straight up lie about the value, trade ability, and fee structure of these timeshares.
I agree RR. We are celebrating our anniversary in a $300 a night resort for the cost of the booking fee.
Yep, he came off that way (being a salesman) to me too!
Just bought a 2 bedroom, 61,000 points/ year, 4 extra weeks/year and my deed is week 2 for $17,990 with 667 maint fee… I think is a good offer but only %10 sure….
I would read everything first and make your own decision base on what works best for you. If you’re gonna use it a lot, it’s worth it, but if not, it’s not. That’s my advice…I’ve bought and cancel after my research.
You still have a chance to cancel. Check the internet. Specifically, Ebay. There are several Grandview weeks on Ebay right now that are selling for less than $100. Take a look. Perhaps what you did works best for you. For me, I’d buy one of the weeks on Ebay.
I have the same package you have
I Just bought a 2 bedroom week 25 for 61 dollars on ebay
Dennis
Thats what you get in getting free staff…DOnt complain you get free tickets and food anyway.I think if you wanna get their free staff be nice to them and be polite thats the least that you can do, dont go there with an attitude as if your rich, if your rich and money why even bother to go and waste your time off vacation..If you think your wasting your time your wrong cause you cost them their job.
Just be nice to them and they will be nice to you.Tell them the truth why your there and they will understand..Thats what i did and i have a good time share experience. If you think its good deal go for it you will be the judge.
Hope this will be a lesson to everyone who plan to go to timeshare presentation.
Before you commit to this “adventure” read some of the other posts, particularly the one from “Donna”, dated May 12.
It’s quite likely that you will be subjected to high pressure sales tactics. Sometimes the salesperson accepts your “no”, most times they’re going to pressure you. Expect to see at least 2 salespersons, sometimes 3. Everyone will have a better deal. The longer you delay, the better the price. As far as price goes, you can always get it cheaper on the internet, particulary from Ebay. Look at ebay.com, and search for Grandview timeshare. You will see what people actually are willing to pay when there’s no high pressure sales talk.
If you feel you can stand up to the pressure, then give it a shot.
REMEMBER, if you do sign anything and have second thoughts, cancel ASAP!!
Also remember that the salesperson will basically say anything to get you to buy. If the promises are not contained in your contract, you won’t get them.
Hi everyone,
I went to Vegas last May and I agreed to put a deposit in return for either a 2 nights/3 days during the weekend or 3 nights/4 days hotel stay at either the Palazzo or the Venetian.
I’m not interested in buying any timeshare, only interested in the free hotels, because the sales lady told me that my $$$ will get refunded after I attended the timeshare presentation. Is there anyone who can tell me the exact experience, on what u’ve been through, and any tips to get out from there asap?
Thanks.
Obviously you’re already aware it’s a timeshare presentation and that you’ll be pressured into buying so in that regard you’re already several steps ahead of most other people here. Make no mistake about it, the sales tactics are very effective, so if you allow yourself to go with the flow you’ll surprise yourself by being more open to the idea of timeshare than you expected!
Two easy things to do:
1. make sure you’re physically incapable of buying on the day – leave your credit card in the hotel safe, don’t take any other cards or bank details, leave everything but spare cash at the hotel. That way, even if you want to buy, you won’t be able to.
2. Read the comments above. This one: http://rcivip.com/my-rci-adventure-grandview-las-vegas/#comment-2728 is especially useful in terms of how to get out quickly. These two: http://rcivip.com/my-rci-adventure-grandview-las-vegas/#comment-776 and http://rcivip.com/my-rci-adventure-grandview-las-vegas/#comment-800 are the best for walking you through what you should expect on the day itself.
We just got back from Vegas and decided to take the presentation knowing what we were in for, but were willing to take the 2 hour presentation for the free show tickets. They indicated to us that there was no high pressure sales, but as soon as they got us upstairs with the other couples and we indicated that we were not interested all the crap hit the ceiling! He wouldn’t take no for an answer and told us there was no excuse to say no, that his manager would fire him because he didn’t do his job,he put us down as people and as a Canadians in general, and of our lifestyle of not travelling 5-6 weeks a year. We all ended up arguing and he wouldn’t let us leave. The deal did sound great, but I had more questions than answers and did not like the fact that we were not able to think about it for more than 5 min. or the deal would be gone. (That is high pressure sales) We ended up leaving with the show tickets and it took 4 hours instead of 2, but reading the posts, I am content with our decision. Investments are not to be pressured in a 2 hour time frame. I am not sure if this is true or not, but when I complained at the end of the presentation, the lady told me that it is the only way they can legally conduct business. I don’t think people buy their homes this way and they never once talked about the 5 day buyers remourse period that I was sure about in Canada, but not too sure of in the U.S. I was also worried about the selling of the deed. I think if anyone wants to buy it, go ahead, but not for an investment by any means.
Hi. Yeah, I’m another one that got convinced to get a timeshare at GrandView at Las Vegas. Finally accepted at 9990$ for 1 week and 1 bdr, and 1 extra week and 49000 points every two years, maintenance fees of 338$ to be paid every two years and RCI membership of 134$ every year.
At the time it was appealing, giving the fact we like travelling and we were told we could exchange our week easily with anywhere in the world because Las Vegas is apparently the one having the best trading power. We were also told that the Strip surrounding the Grandview would be filled with new casinos within 5 years (yeah right) so the property would gain in value, and that we could be up to 10 people together in 5 different bedrooms for a single Exchange fee of 166$.
But I later found out, through reading the papers, that the extra week can only be used at a few locations, that some resorts only accept weeks while others only accept points, that weeks resorts have an Exchange fee of 199$ and requires you to reserve about a year in advance and so is the case if you want to go to your home resort (Grandview) and/or home week for “free” (mine is 18), that fees are requested to transfer your week and/or points to the next year (except the extra week which can’t). I also couldn’t find evidence about how it works when you want to bring friends with you to benefit from the additional 4 bdr for free, if indeed it is actually true. The insane 17% interest would also force me to refinance it in order not to pay more than 15K on 7 years. On this site I also found out that I could have paid 50% less, or even much less on ebay, that maintenance fees will increase and what is more disturbing is that others having a timeshare at this same resort have had difficulties trading it for other places.
The main reason I got convinced was that it would be easy to trade my week for anywhere in the world, because I didn’t expect to come often to Las Vegas as I don’t like to play in casinos, or should I say to voluntarily go lose money in casinos…
After rethinking about all of this and to the fact that I would always have to plan way in advance my vacations, that I may not be able to go where I want, that there seems to be a lot of procedural steps not to be forgotten either to reserve your vacation or to transfer my week/points, I’m wondering if I just misunderstood how I could effectively use this timeshare, or if it isn’t for me, or if it was promoted as too great to be actually true…
Now wondering what I should do, today is day 5 for me… A fax would be the only way to cancel this in time, but don’t have a number to send to.
Thx for any prompt reply to my post.
I’ve sent them an email to follow up if they have received my fax and that they will be crediting me back. I didn’t hear anything and I’ve mentioned to report them to BBB and fair enough, I’ve received and email saying the return is in place. The email is vegasvlo@vacationvillageresorts.com and I do not have the fax since I’m at work, but the fax number that I’ve gotten was online. You just have to google for it and I’m sure you will find it. Wish you luck!
Thanks for your reply Thuy.
I finally found three fax numbers to which I’ve sent my revocation form: 954-564-4046, 954-561-8594 and 425-514-3493. I’ve also sent it to the address on the form with a registered posting, as I’ve read that it’s the Sent date that matters, not the date they will receive it.
How long did you wait before mentioning you would report them to BBB?
I read they have 15 days to refund your deposits. In two weeks, if I didn’t heard back from them, I may have to contact them either by email or by phone to get my refund.
Thanks for your help!
btw, I noticed yesterday as well that my Week was Biennal, just as the extra week, and not Annual, which is not how it was shown to me at the end of the speech. Yet another reason to be doubful towards GrandView’s sales practices, especially against the sales manager. The woman that we first met was nice actually.
I waited until the 15th day to email them since I didn’t see anything; however, they did reimburse me. The credit card reimbursement took a couple days to process. However, I feel your pain. I was there, bought the package, and then went online to read and started my return immediately. Emailed, faxed, mailed, called, and I did everything. Glad you caught it just in time!
Just because they tell you there’s no way to cancel the contract, doesn’t mean it’s true.
Ask them to send you a copy of the contract and have an attorney review and adivse you. Most attorneys will either provide an initial consultation free, or for a nominal charge.
If they give you a problem about sending you a copy of the contract, tell them you will dispute any and all future charges with your credit card company (or bank) until they send you a copy of the contract. If you do not receive it within 2 weeks, send them a letter via certified mail informing them that unless you receive a copy of the contract within 30 days, you will dispute the charges and stop payment-make sure you send the letter certified and keep a copy. (I’ve paid attorneys to draft and send these types of letters. The charge usually runs around $150-$200, and I considered it money well spent.)
Once you disputed a charge, by federal law a creditor is legally respond within a set period of time. I think it’s 30 days, but may be 60, can’t remember — check the “Fair Debt Collection Practices Act”, (FDCPA) Section 809 (b). If they don’t respond and VALIDATE the debt within the federal time period, then they can no longer collect from you.
I am almost 100% positive that it is not legal to bind a person to an “open ended contract”, requiring them to pay a monthly fee indefinitely, for a service they are not using, so they can’t just keep charging your parents indefinitely, without any provisions for cancellation, either witin, or after, a set time period.
I need to point out that my post above was not intended for anyone who actually bought a timeshare, but rather for the poster above who’s parents bought a “vacation club membership.”
The laws governing “memberships” are much different from those governing real estate ownership.
Again, I strongly urge seeking legal counsel, and again, most attorneys will provide an initial consultation either free, or for a nominal fee.
I said you’d take a loss. Selling it merely gets you away from the annual fee, since you don’t seem interested in using it. If your method worked, that’s great!
If you checked the completed listings on ebay, you’d see that although a couple of Grandview weeks sold for $1, others went as high as $5000.
You apparently thought it was worth quite a lot more when you signed the contract.
If you ever consider timeshare again,(although you probably won’t) always check ebay first. Also check the magazine, Timesharing Today, which has classified ads for timeshares. Oh yeah. One more thing. Buy your timeshare from Disney. Their price just keeps going up. You can sell it for what you paid for it.
You may be doing the right thing but it seems like your complaints are getting little attention.
You actually have a valuable property.
Why not try selling it on ebay? There’s no way you’ll get what you paid for it, but at least you won’t be responsible for annual fees and your credit rating won’t be compromised.
Check ebay and see what Grandview timeshares are selling for. Use a reputable deed transfer company. UNDER NO CONDITIONS SHOULD YOU PAY SOMEONE UP FRONT!!! One of the biggest scams going is companies that tell you they have a buyer for your timeshare and then just take your money.
Good luck!
wow! have you gone to EBAY yourself? it’s $1 a timeshare. why do you even say it’s valuable? go to a website for people saying it’s valuable. You wan’t our timeshare? I will pay you $200 a month to have it. That way I save the $400 a month that I pay to those worthless people! But SORRY! I don’t have to do that anymore because I am OFF THE HOOK!
There are so many complaints here but if you check Grandview’s ratings on BBB (Better Business Bureau Southern Nevada), they got an A+ rating. Meaning, we are postings our comments here but not on where it should be posted!
I hope everyone here who bad experience with Grandview would come together and file a complaint to as many government agencies as possible. This company deliberately used deceptive sales tactics with every malicious intention that consumers rely on them. Those acts can affect the judgment of any reasonable person. It is a FRAUDULENTLY-OBTAINED OBLIGATION so therefore should be considered NULL and VOID. Who cares about the 5 day cancelation?!!! I have sent out my complaints to BBB, Nevada Business and Industry Real Estate Division, Federal Trade Commission in Washington DC and believe it or not, to Attorney General of Florida and Nevada, Senators, Congressman and the White House. Right now, I am receiving a lot of responses from these organizations and investigations have started. I can’t just let this company go on fooling people. I want my money back and I want them to stop threatening me that they will report me to the credit bureaus and that they will start foreclosure proceedings. I have not even used that damn timeshare even once!!!
Thanks for your post ~ what would be the most effective route to report my complaints?
I don’t know what is the most effective route. I have sent paperwork to all agencies I have mentioned and only the Federal Trade Commission seem to be the real one. The others responded by defending Grandview. Anyway, what we did is just sent it our Revocation Form even if it’s been 1 yr since we purchased. Since then, we did not hear from Grandview anymore asking for payment. Maybe a good sign?!
Hi Can someone give me some advice. I advised my bank to cancel payments to eldorado resorts this month. re mis selling, never used the timeshare, but i dont know where to go from here. i am not sure who and if i should advice them. i know this will affect my credit, but i refuse to pay anymre money to the company for a timeshare that i was pressured to buy, never used, and cant afford , can someone please help. i did see email addresses previously but cant seem to find them. Any advice would be appreciated.
After purchasing at the Grandview in August 2010 we feel we were lied too. We finally agreed to purchase after we turned down the first offer (we should have just walked away). At the time we felt the deal was not so bad because of the way they explained the two free weeks every year. They did not explain the restrictions on those two weeks or the money to be paid for the weeks. It was also not explained that ours was a floating week and not a set one. I feel the maintenance fees are too high considering we only get this unit every 2nd year. I can imagine the money that is taken in through maintenance fees on a yearly basis, it must be astronomical.They also did not tell us about the membership fees to be paid to RCI every year. If this was explained to us honestly I would have walked out, but it amounted to ignorance is bliss. I have decided to suck it up and pay this thing off and use it. I would also like to point out that I did not receive anything about the nomination for the board of directors as I assume an owner qualifies for this. I can only now hope that our maintenance fees are used to keep The Grandview to a high standard. I would like to get to know owners who are with me on this. Since we are owners lets make sure that this resort is top notch for our families.I check this site regularly so let me know what you think.
DAN
just cancel theis thing. get your recission paper and cancel/
I have owned this since August 2010, I believe I’m outside the timeframe for canceling this contract. I think you have 5 days from time of purchase.
I just scrolled your past messages Rik. Are you saying that I can cancel after the 5 day period?. I don’t mind losing my deposit($2000.00) but these payments and maintenance fees are killing me.
As far as I know you have 5 days to cancel. After that you are SOL. There is nothing in the paperwork about canceling after 5 days. Luckily for me I canceled on the 5th day and was refunded my deposit. I am sorry for those of you who are stuck with this albatross around your neck.
GAWD DAMMIT
read my dam messages
FUCKIN cANCEL – i dont give a shit how long you are into it. cancel, phone in and cancel, fax them, mail them, just cancel – CANCEL “CANCEL” cancel
how many fkn times do i have to say it?? cANCEL cancello cancelina, cancelisimo,
fkn cancel the bitch. they have so many pissed off people, you are just a nuisance to them.. they will let it slide. cancel cancel cancel
JUST FKN CANCEL – fuk the 5 day recission period, just fuking cancel..tell them they can keep the deposit.
If anyone else is reading this, JUST FKN CANCEL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11
Rik,
I’m with you, but past the 5 day period to “rescind”, legally, you can’t just cancel.
You can stop paying, but if you do, you face possible legal consequences, which include ruining your credit rating, and facing a lawsuit for the debt. If you signed one of the standard contracts, they will win that lawsuit, and might be able to garnish your wages, and depending on what state you live in, might even be able to come after your other assets.
If you don’t earn or have that much, then it might be a risk you’re willing to take, but otherwise? The potential legal ramifications may not be worth it.
We canceled after signing.
For general information, we crafted a letter stating we wished to cancel, it included our name, our sale rep’s name, the date we signed, and any contract or account information we were given.
It included our reason for cancellation. We also quoted the document and page where it stated the terms of cancellation.
Nothing really fancy or overly formal. Somewhere in your papers are details on who and where to call to do this.
We then called the gentleman (in our case) that had us sign the papers, NOT our sales rep. We did not want him trying to delay us. The legal person had given us a name and number if we had questions, we started there, made our way to him personally and asked for a FAX number.
Everything we sent was dated and we asked for a FAX receipt. We then called 30 min after to confirm delivery. He gave us a bit of run around but eventually said he had it.
We were then told we had to package up EVERYTHING they gave us (papers and what not) and return them. We asked for the address, as our legal person claimed it had to go to headquarters, not him. We asked for a phone number for them. We called.
We spoke to someone there, told them we sent the cancellation notice, gave them the signing date and cancellation date. We took this persons name as well.
KEEP RECORD.
We made 100% sure where we had to send the papers and books.
We then called them after we sent them, many times till we confirmed they had them, we also asked headquarters for a status update.
Eventually (maybe a few weeks) we were told it was all good.
Sure enough, we then got a call from a sales rep at headquarters with a new deal trying to keep us, or interest us in other things. They told us how we’d have a bad mark on our name if we ever did want to buy a timeshare, it would be so hard. Don’t give in.
It sounds more painful than it was really, but keep records, names of everyone you speak to and phone numbers. Have them provide you phone and FAX numbers, then confirm reception of everything.
I don’t recall if they required it, but I know we sent the books back to them signature required.
Hope this helps.
Frank
Thanks Frank. I just mailed the letter in, certified mail USPS per instruction. I have search for the number through BBB for Grandview Resort Headquarter in Florida. I will call them and leave a message since I’ve sure they are gone by now but hopefully I will get good correspondence so my refund will be processed! Thanks again.
Steven,
I’m one of those people who got in the special car who did purchase the timeshare. I knew it was some sort of scammed but it sounded so good that we could use the points towards airfare and travel back home to our country. So of course we did buy, but I felt something was wrong and odd; therefore, now I’ve just landed and google everything right away. At least in this contract, it says I have 7 days to cancel and so time is ticking. Thanks for your comment, it really helped me decide on canceling it. I was still tempted to keep it because my bf and I would make the trips at least twice a year anywhere and give our points to our parents to travel back to Vietnam. Oh well, guess that thought went out the door.
Now, if anyone is still on this blog and checking it daily, please help me. I see that it states the notice of cancellation may be delivered personally to the developer or sent by certified mail or telegraph to the business address of the developer (Nevada Disclosure) and then a different disclosure for Washington State, where we are from. In all, what does this notice of cancellation have to include? Does it also have to be notarized? The pain and the headache starts now but at least it can end soon if I action on it. Please help, anyone! Thanks.
I’d like to start my reply in the manner I start my presentations, honestly.
I have just read the above series of very legitimate complaints and feel outraged for those who were mislead and now find themselves in a scenario that they regret.
For obvious reasons I must keep my identity private. For participating in in a forum such as this could cost me my job.
I am not on here with the intent of defending our program without condition.
I would however like to offer two things to anyone who may be interested.
Firstly, I want to try to help those who find themselves in a bind and make a suggestion that may not have been made by someone who sold you the product you purchased. There are many elements to the agreement you signed when you did and it is a lot of information to compress into two hours to be sure. I am making myself available for advice (not legal). I am not here to try and sell you anything nor dispute your grievances.
Secondly, If there is inaccurate “heat” being pitched by a sales rep at a property I work at, I would like to know about it and do all in my power to hold those into account who misled anyone.
In closing I do want to say this. I am an owner of the product I sell and have stayed in some incredible resorts with my family. This is not said to dispute any comments made above. It just seems to me that there has been a series of misleading that in turn give honest representatives like myself a very bad name.
Please understand in advance all correspondence will not reveal my identity as it will jeopardize my career.
I look forward to speaking with some of you, and if I can help just one person then I will have felt that I did my job.
My best,
Timeshare Salesperson X
I just want to know what resorts will be able to keep their maintenance fees low enough to actually make RCI worthwhile. I’m interested in Grandview, but how do I access the minutes of their Owners’ Meetings? Any Grandview Owners – What do you expect to see in the future of maintenance fees? They have jumped over 10% (5+% each year) in a bad economy with stagnant inflation. How fast will they jump in a good economy?
My wife and I were in Vegas in January. We stayed at the Excalibur where we were offered free show tickets for viewing their new resort as soon as we walked into the hotel. We said sure why not, upon registering we found out it was a two hour timeshare presentation. We decided what the heck 150 worth of free tickets and free food for 2 hours of our time (plus Vegas is a night town so you have nothing better to do during the day). So we agreed to go the next morning. We got on the shuttle bus with several other people and headed over. We were sent into a big room with lots of other people waiting and were told to wait until we were called. I’m a smoker and I was just bored so we went outside and walked around when it was our turn they came and found us (so don’t just sit there like your in school). So we were greeted by a very nice friendly woman who walked around outside with us and showed us the grounds. Eventually we went upstairs with all the couples getting the high pressure sales pitches and so on. I think you all know how this part works so ill just say what our offers were. $30,000 17% interest $10,000 down / $22,000 17% interest Nothing down / $14,000 0% interest for one year and Nothing Down. They also showed us a list of people in our zip code who had bought, that’s a lie it is a list of people in your zip that attended the presentation ( my neighbor was on the list and I asked him). By this point we had helped ourselves to all the free food we could eat and trust me the food is good (keep going back its on them). So we went to the closing room where we were offered $9,000 No interest for year and no down payment. We stuck with no and were given our tickets and got back on the bus. We noticed that couples who bought got private rides back ( this is because they don’t want people who paid $30,000 finding out the would have been offered $9,000 and so on). We sat next to a couple who said they got free show tickets and $50 in game chips (so now we know the people who sign you up will give you more). I would recommend doing this for the food, shows, and other perks you can get out of them. I am a Realtor and would NOT EVER RECOMMEND buying from them. We are blocked out for 12 months but we go every year so next year we will do it again and this time I’m getting my $50 in chips. Just stay strong who cares if they don’t like you, do you really like them? If you go have fun with it.
I have gone through these tours of timeshare properties and all you have to say is NO (perhaps multiple times). They sound tempting, but if they are out of your price range the answer is easy. Allow them to pitch and then kindly ask for your free tickets to a show or attraction and walk out. My wife and I have done it a few times. We enjoyed a week in Vegas courtesy of Marriott for about $200.00.
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My wife and I went to the grand view tour today which is a total SCAM…..
They told us that we were viewing a new resort not a time share and that they wanted to show us so we would give them good word of mouth back at home in Australia.
My wife is the director of a large real estate firm in Australia and was shocked when she realized how many lies these people were telling just to make a sale.
In Australia these sales reps would find them self in jail before they know it.
While our sales rep had gone to get a manager as she could tell I wasn’t interested my wife and I had turned to another couple one side of us and told them not to sign the paperwork they were signing and that they had just been fooled into a stupid mistake. After their sales rep had heard our conversation we were escorted off the premises with force and told to get our own way back to our hotel. 25min away.
If I could be bothered I would have played hard ball with them but we had already wasted more that 4 hrs of our day.
For those of you who are interested. A standard condo in Las Vagas NV with 2 bed rooms and 2 bathrooms and a garage is worth approximately 35’000 – 60,000. This would be something that you would hold 100% of the deed, would one day increase in value and would be relatively easy to sell one day should you need too. why would you pay a similar price for a joint venture between 15-20 other people. It’s insane.
I feel sorry for those people who have paid more that $500 for a 2 bed room at Grandview as that’s what they are already for sale on eBay for.
You couldn’t give one too me in my opinion.
Anyway so you are all aware ******GRANDVIEW IS A SCAM****** if you are going for the tickets just tell them as soon as you get there and tell them you credit card has hit it’s limit the day prior..
Cheers,
We bought a timeshare at GrandView Las Vegas for 14,000 $. I decided to pay all of it at once, so i could save another 15,000!
So now for 14k$ we have the 31st week. We will maybe go one time with the kids, but we mostly bought it to trade our week and go somewhere else with RCI. At least instead of paying full price for a 5 star resort in high season, we pay only 200$ for the week. Plus 350$ for maintainance, but for a total of 550$/year we can visit new nice places in 5 star resort..
So far not too bad, but i would be very upset if i had to pay double because of the “mortgage”…
I hear all the horror stories about the developers. I am shocked no one has mentioned buying resale. You can buy these timeshares at a fraction of the price on eBay. You still get the use and ability to use RCI or II depending on what you buy. Just wondering if anyone had explored the resale option. You can have the vacations of a lifetime without having a payment akin to a mortgage.
FOR THE LAST TIME
JUST CANCELllLLLLLLLLLLLLL
JUST CANCELLLLLLLLL
JST CANCELLLLL
take the form, and fill out the CANCELLLLL
My husband and I just came back from Las Vegas spent over the new year. We did fall in the same trap, but we said NO NO NO . This will be our 4th time share presentation ( one in chicago, one itwo in florida and one in las vegas). They all said 2-3 houra on paper. They wont tell you why you are going there and they stay nice until you say no. They start talking to you about their sick kids so you feel bad and buy. I advise everyone to say NO. NO. Because of that, I wont go to thse anymore..