Westgate Timeshare – Experience of a Former Owner

The following post was submitted by a couple detailing their experience as Westgate timeshare owners, and why they decided to stop paying their Westgate timeshare.

In 2005, we purchased a Timeshare from Westgate Resort in good faith. We were a young married couple with two toddlers. We were told that we would never regret the purchase and that we had a “lifetime of amazing vacations” ahead of us. The only thing that has remained constant and true is the fact that WE HAVE REGRETTED EVERY MINUTE OF OUR PURCHASE.

Between 2007 and 2010, we paid two different companies over $2,000 who each claimed that they guarantee to sell our timeshare. Neither ever did. In 2010, we contacted Westgate and notified them that we would NO LONGER be cheated out of our hard earned money and would NOT continue to pay them. They did not care that we had paid thousands of dollars to them already (100% on time) or that we had spent over $2000 to companies to sell our timeshare. The only thing they cared about was getting their money. They even acknowledged that purchasing a timeshare may not have been the most “honest” purchase but that we were never “forced” to do so.

On December 1, 2011, we will STOP PAYING our timeshare and to NO LONGER allow Westgate to cheat us out of our hard earned money every month. We have impeccable credit of which we have lived an honest and hard working life to establish. Now, it will be ruined for 7 years, at least, due to this foreclosure.

This decision was not easy for us to make, but also one that was based on principle. It is NOT RIGHT for companies such as Westgate to be allowed to misguide trusting people into making such a bad investment. It is even more wrong for consumers like us who have led decent and hard working lives to provide our children with the American dream, to have to suffer ruining their credit due to such a cheating and unethical process such as purchasing a timeshare.

We only owed approximately $6,500 at the time we decided to stop paying. However, we vowed NEVER TO ALLOW WESTGATE TO CHEAT US OUT OF ANOTHER ONE OF OUR HARD EARNED CENTS AGAIN. Our children deserved better than that.

A Westgate Resort FORMER owner

452 Responses to “Westgate Timeshare – Experience of a Former Owner”

  1. jennifer says:

    We just recently purchased one, and i call the customer service line and they were trying to talk me out of cancelling it. they said i needed to get in touch with my closing officer. so i spoke to him and said i wanted to cancel it. he said fine ok i will get a letter of confirmation in the mail. I still felt uneasy so the next morning i wanted to send a letter just in case. i called the customer service line again and asked for the mailing address. they would not give it to me and told me to contact my closing officer. Five minutes later i recieved a phone call from a very upset man saying i was putting his job on the line calling customer service. he said he was going to help me but he said since im reading all these reviews on line i should be able to get the address from on-line as well he also stated normally cancelling i would get penalized he said he was going to help me with that but since i was bothering customer service he would no longer be able to help me with whatever fees i would be charged. i am so upset i dont know what to do. he then hung up and said he had another call. please help me. Tuesday was the day we signed the contract. how can i ensure i will cancel in time?

  2. Angie Mark says:

    I am so happy to read this…buying westgate made me physically sick after realising how much money we have to continue paying in fees. Your comments has given me hope and options in terms of what I can do..thanks!!

  3. John says:

    Hi, we are Westgateowners since 2008. We stopped paying in November 2013. We cancelled our Credit Cards. Since then, they have harassed us non stop by email and by phone. We have never answered to their messages. Today, I have received to phone calls and they did leave message that they have sent us a Warranty Deed in Lieu of Foreclosure. What should we do when we receive it? Pay the processing fees? We are from Canada. Any advice would be appreciated!Thanks

    • luis says:

      Last december, I bought a TS in Westgate. It was a very big mistake. Now I need to get off this. I´m thinking to stop paying. I don´t live in the U.S. Can I do that? Which is the risk?. Which is the correct way to get out of this?. Please give me some advice.

  4. Kayla says:

    I need help badly! My family and I were on vacation when we signed up for Westgate! We got overly excited and regretted it right when we got home, that was last Saturday 09/27 and I called that Thursday which was only 6 days. We haven’t even made a down payment and our first monthly payment comes out October 27. I called to cancel and they said they were sorry you have cancel within three days? Is that true or can I still send the letter in within the 10 day period? Also if we close our bank account and decide not to pay, will it go against our credit? Someone please help, I don’t want this debt on our record in anyway!!!!!
    Thank you!!

  5. Yong says:

    We paid off our Westgate Vacation Villas Timeshare loan. How can we get rid of it?

  6. Wesley says:

    I just bought one. And it is great. I’m not in anyway affiliated with Westgate.
    I didn’t want my wife to sign it and then it dawned On me that we can make
    $100,000s of dollars off these vacation packages.

    If you want out. Here is the fastest easiest way.

    1. Be current with your payments and tell Westgate you are gonna sell you $69,000
    1br for $2000. They don’t want people getting this that are poor and don’t represent
    The company well. Brings down the value of the Timeshares.

    2. Make a website as a travel agent and sell the vacations you can get at $49 for $499
    or any rate where you make money from them. They will cancel your account so fast

    Then you won’t get a foreclosure letter or anything. They just take it back from you and
    your out!!!

    Try that people.

  7. Gregg says:

    My girlfriend and I stayed at WestGate resorts in Florida a couple of weeks ago and were talked into purchasing a timeshare for $9,000 $0 down. We decided that night that this purchase was a bad idea. Woke up the following morning and told the salesman that we wanted to cancel. He told us that he will take care of it. We received our westgate credit cards today but no contract. I read something about having a certain amount of time to cancel once we signed the contract but when i call the salesman he tells me that he can not tell us what to do until we receive the contract in the mail.

    What should we do from here to cancel our timeshare?

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