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Customer Support Experience: RCI

We received the following submission from one of our users regarding their experience with RCI and timesharing in general: “So far my experience with RCI has been horrible. My mom and I own a timeshare together which she used fairly often. She died in August and timeshare became mine. I have paid the bills. I…

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Hacienda Tres Rios Timeshare Scam

The following story was submitted by one of our users about their experience with Hacienda Tres Rios: “My husband and I bought a lifetime membership with Sunset Group Hacienda Tres Rios. They made us many promises, we bought it in 2012 and we already payed it, from the date of purchase to today we never…

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Vidanta Resorts Experience

We received the following submission from one of our users regarding their experience with Vidanta: “A few months ago I went to Riviera Maya Vidanta. Sales people offered us a ride to see the facilities, includig a free breakfast but with an obligatory timeshare presentation. After that many people, a friend and I decided to…

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Glossary of Timeshare Acronyms

Timeshares can be confusing, especially if you are just becoming involved for the first time. To build upon our glossary of timesharing terms, we’ve complied another list of frequently used acronyms when talking about timeshare. We hope this will help you navigate the world of timesharing more easily!   ARDA (The American Resort Development Association)…

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What to Look for in a Timeshare Contract

If you’ve attended a timeshare presentation and have decided to make a purchase, it is wise to take your time to read and understand all of the timeshare contract documents you will be signing. In fact, you have the right to do so. This contract-signing scenario will likely be taking place after several hours of…

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Royal Holiday Timeshare Scam

We received the following user-submitted story about their experience with Royal Holiday: “Let me tell you my experience, I was in Mexico enjoying my vacation time, when I was invited to attend a timeshare presentation, as I did not want to be rude I decided to go. Well, that was the worst mistake I may…

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RCI Experience: Harassing Phone Calls

We recently received the following submission from one of our users: “My wife and I have a club membership at an all-inclusive resort in Mexico. When we first signed up for our membership we were also given access to RCI plus a single vacation week with them for a deep discount price, which we used…

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Eco-Friendly Timeshares

With environmental health increasingly rising to the top of global concerns, the tourism industry is following suit. A number of timeshare resorts are evolving to address these concerns by implementing eco-friendly practices such as using energy and water-efficient systems, reducing and managing waste, using recycled and/or locally sourced materials, and even offering eco-friendly cocktails! According…