My RCI Timeshare Horror story – The Grandview Las Vegas

Grandview Las VegasLas Vegas
In October 2006, my fiance and I decided to get away for a weekend and visit a few of his friends in Las Vegas, Nevada. Despite our amazing hotel deal, we were pretty tight on funds and the trip was last-minute in nature, so when we were approached by two sales associates at the Mandalay Bay offering “free show tickets”, there was no hesitation to find out more. We were informed that we would be eligible for numerous Vegas show tickets that evening including Cirque de Soleil, Lance Burton, and others. We were also told that to qualify for the tickets we would need to attend a brief presentation on “real estate opportunities” lasting about 2 hours in length and that there was no obligation to buy – I would later realize that the latter part of this statement was entirely false. Within what seemed to be seconds of accepting the invitation we were whisked through back corridors of the Mandalay Bay and lead to a secluded parking area where a handful of sight-seeing vans were waiting. The 5 minute drive turned into 20 minutes and we ended up pulling into a dilapidated strip mall, far from the glitz and glamour of the strip.

Next came the waiting area. I estimate there were 50 other couples crowded in the converted grocery store that now housed the sales headquarters for the Grandview Las Vegas. We were processed by a Grand View employee and told to wait until our name was called. After waiting you were actually pretty excited when your name was called because this meant you could eat some free food, get on with your day, get your show tickets, and get on with your trip.

We were lead to a R.C.I. conference room of epic proportions and seated at a table with four chairs, our RCI assistant strategically sitting between us. To be perfectly honest, with all the commotion going on and our RCI guide throwing out as many facts and figures as humanly possible (he could have used differential calculus equations to predict the perfect ketchup to hamburger ratio and I would have been none-the-wiser), the events that transpired are somewhat of a blur to us. There are a few disturbing facts I am certain of, I do know that no credit check was ever done on either of us. The RCI salesperson had no regard for our present financial situation and in fact this was used against us to bully us into purchasing the time share because it would be “an investment we would have FOREVER”. When we asked if we could have time to think and possibly come back tomorrow or a later date, we were informed that the timeshare opportunity would have dissipated by then. Somehow R.C.I. convinced two twenty-somethings, in the midst of starting their own business, that it would be in their best interest to have a $500/month timeshare payment and additional fees if they actually decide to take a vacation. So much for no obligation to buy!

After our time share purchase, I realized that a portion of our monthly income was now dead and it was at this point I sincerely believe I went through Kubler-Ross’ stages of dying:

  1. Denial and isolation – I simply pretended there was no time share and did not tell anyone about it or my experience with RCI.
  2. Anger – I wanted to sue RCI for everything they were worth, spam them everywhere, and warn everyone of their unfair business practices.
  3. Bargaining – Just please let me bank these weeks that I can not afford to take a vacation!!
  4. Depression – We are never going to be able to make this time share worth it, how could I have been so stupid?
  5. Acceptance – I am now a part of the RCI time share community, how can I make this work for me? What benefits can this offer? How can I help other people?

I have created this site to help those in all stages of their timeshare experience in hopes to create a more informed buyer, owner, and seller.

465 Responses to “My RCI Timeshare Horror story – The Grandview Las Vegas”

  1. RightCoast says:

    So we just finished our fun 4hr (not 2) excursion with Grandview. I knew what I was walking into, am married to a CPA and in a lot of ways think just like her so when we started asking questions the red flags started flying until they began to get condescending and insulting. ‘Oh you’re just too young to know a good deal’, ‘when you get older you’ll realize what an opportunity you’re missing’ (I’m 35 for hell’s sake), and my favorite ‘I wish I could help you get over your crutch of refusing to buy something without researching it’. Nice

    Worst was the old couple that came with us who were browbeaten into signing. The lady was in tears as they stood by us in the hallway talking to their kids on the phone(we were waiting on our ‘gifts’). She turned to us and asked us what we were doing and fortunately between us and the kids they were able to walk away. What a terrible thing to do to people. Shame on you Grandview.

    Once question: NAC 119A.310 is what they kept citing over and over as to why it was today and today only, but NAC 119A.310 says nothing about one day only.

    NAC 119A.310 Price; predevelopment sale; discount; future price; increase in value. (NRS 119A.190, 119A.370) An advertisement, a piece of promotional material or an oral representation regarding a project:
    1. Which refers to the purchase price of any unit, time share or any interest in a unit or time share must also clearly disclose any additional compulsory assessment or cost to the prospective purchaser.
    2. Which refers to a predevelopment sale being at a lower price, because the project has not yet been developed in some manner, must disclose whether there is a good faith plan for development and, if there is such a plan, the prospective completion date.
    3. Which offers a discount which reduces the advertised price may do so only if the discount is offered for a purchase in quantity, payment in cash, a large or accelerated payment or on other reasonable grounds.
    4. Must not contain any statement concerning a future increase of the price by the developer which is not specific as to the amount and the date of the increase, and a future increase of the price may not be alluded to unless it is anticipated in good faith.
    5. Must not state that the value of the land, unit, time share or an interest in the land, unit or time share has increased in the project or the area unless the interest used for comparison is directly comparable to that being advertised for sale.
    (Added to NAC by Real Estate Div., eff. 12-3-84; A 5-2-86)

    Any lawyers in the house able to explain how they get off making that claim?

  2. Donno says:

    I know the horrors of the timeshare sales bit- to get even (or at least try) I go to the timeshare presentations and basically torture the crap out of them, get my money, or tickets, and leave. You need to know the rules in the state you are in, and follow them, but this can be great fun if you have the time and the ability to say “no”.

    Best trip- total of 1 hr 15 minutes in the presentation- $200 for me and the wife!

    Happy vengeance.

    • Joe Lawson says:

      Actually Donno is stupid to waste good time on vacation doing a timeshare for even $200 bucks, but I’ll be happy to pay you $75 to wash my truck. Should take you about 30 minutes, so more bang for your buck. I see the 80 year olds huffing and puffing wasting the last breaths of their life for cheap free stuff on time share presentations. Lugging oxygen bottles and everything else. We take them on a long long tours in 90 degree weather, and up and down stairs. Can you say a wasted life. So funny the bottom feeders are. 🙂

      • RR says:

        Hahaha!! You are awesome 🙂

      • Ben says:

        Nice response, Joe. It appears you have made the correct career choice to match your considerate personality. By the way, I hold a MBA and would still happily wash your truck for $75/half-hour. You can consider me a bottom feeder, I’ll consider you a great guy who just doesn’t have a good grasp on the value of money…..

  3. Lyn says:







    • Thuy says:

      I need help to cancel this. I just bought it on Monday. What type of letter do I need to write? Now I’m stress too and can’t sleep. My gut feeling also told me no, but again, did get sucker into buying it. 🙁

  4. larry says:

    I bought two 1 bedroom apartments for week 51 for $30000. I now see the same selling for $5000. Was I ripped off or what??? Or am I missing something?

    • Joe Lawson says:

      Did you pay cash or finance, are they selling cheap weeks vs your points? Lots of variables, in general weeks have low resale, points higher. But when you buy a $25,000 car and drive off lot you lose a quick $8000. Also

  5. June says:

    Married in Vegas this year bought 1 week (week4)in a 2 bed at grandview for 18.000 which will cost over 30.000 when mortgage is paid.We are living in Australia and my husband lost his job 1 month after we bought it. Advice or opinions please on stopping payment on mortgage and all fees.Not my first choice of action but feeling a bit stuck,

  6. nikki says:

    Well i dont even know where to start, my husband and I got married in Vegas, and went to one of those time share viewing, we wanted a time share because we wanted to travel, We liked Grandview and ended up purchasing there, its been a year only used it once, and now my husband is getting ready to retire and we can no longer afford the payments. We still have major purchase i.e. house, car so i dont want to mess up our credit, we owe about 22,000 on the timeshare, (i dont know what we were thinking) my question is has anyone been successful with Grandview changing the terms of their contract or doing a deed in lieu of because I need to stop paying right now and start saving that 500 a month towards other stuff… help!!

  7. Lorrie says:

    My husband and I purchased a 2 bedroom unit at the Grandview Las Vegas three years ago for $30000. We traded our weeks for 122,000 RCI points per year forever. It is almost impossible to use this amount of points per year. I pay each year to roll over points and I still lose thousands of points. Does anyone have any ideas on how to use tons of points ?? OR is there a way to sell or donate points? We are not complaining – our RCI vacations have been wonderful, we just cannot use the points fast enough!

    • Ananomous Timeshare Salesperson says:

      That’s a great problem to have. The short answer is YES. You can unload your points. Depending on how much time you want to invest you can get pretty creative.

    • Joe Lawson says:

      Umm…they are not RCI points, they are grandview points that can trade through RCI. RCI is an exchange company, they don’t sell anything. See if your company will convert your points to maintenance fees or rent them out so you can get cash back.

  8. Rob Roy says:

    As a former salesperson for Grandview, trust me when I say "Send in your revocation form ASAP!"

    Phone numbers:

    Main for Grandview sales office (702) 212-9802. Contacts:

    Karen Wald, Dominic Taleghani, James Grimes (VP of Operations) Dave Lavarias, Camille Gallegos, Wilver Estenzo, Joan Miranda (Broker), Susan Tien (Cancels).

  9. VIckie says:

    We purchased a timeshare and are unable to pay for it anymore…we live in Canada and are worried about how this will affect our credit if there is a foreclosure…what effects will this have on us and is there anything that we can do to get out of this foolishness that we got ourselves into.


  10. Dee says:

    A friend asked me to check out Las Vegas timeshare presentation as a means for her to get some freebies. I live in Las Vegas and work on the Strip. If all you want is free tickets go to "Tickets4 Tonite" retail locations and get two for one offers. Ask the concierge at your hotel for discounts. If you want to save on dining go to and get certificates for restaurants in Las Vegas zip code 89109. They have deals that are better than 2 for 1.

    You could be taking a bus or helicopter tour to Grand Canyon or Hoover Dam instead of sitting for 3-4 hours at a presentation. I chuckled reading that some visitors said they wanted to check their financials before buying!!! They should have checked their financials BEFORE COMING to Las Vegas without any coupons and show tickets and discounts as room rates keep going up, slots keep getting tighter, buffet prices are getting higher, midnight specials at coffee shops are disappearing. Don't come to Vegas if you are broke – your odds to win are jackopt in Las Vegas are statistically less than the odds of marrying a millionaire (according to an AOL article I loved). All these hotel-casino towers were not built on winners. On the other hand after the timeshare CO has bought all the gifts for the greedy broke Las Vegas timeshare visitors all normal people who can afford the purchase pay a higher price because the promos are built into the price. I have spoken with a lady downtown who books people to get on the bus to do the resort preview. She told me she did everyone a favor sending them on the bus as they didn't waste their time in the casino and didn't lose the money they could not afford to lose. NO wonder every piece of literature that is produced by casinos has a hotline number for addicted gamblers.

    These are the ones who really lose in Vegas, not those who bought a product that can be used every year.

    Also, if you bought something don't act like a baby – oh, forum members, how does this work, will this work? Just work with people you paid money to and read up on all the info you have!!!

    When I buy a car if I have a question I go first to the person who sold it to me, then to the manual, then to the service department. If that guy in Vegas gave you his phone number – call him, use his knowledge, he should be able to help you.

    Also, the sales person who was at work on Sunday morning lives in Vegas. Here we are 24/7. There are church services in the afternoon and the best days off are during the week. All Vegas Strip works Thursday- Sunday or Monday if it is holiday . Casino industry plays golf during the week when there are less tourists and the rates are cheaper. Our best weekend is Tuesday, Wednesday.

    So if you are in Vegas especially now, enjoy what the city has to offer if you can afford it – prepare in advance with all the info about things you can do FREE, all the discounts you'll need to get before the trip, possibly a car rental to do things "out of Las Vegas" and don't get sucked into TIMESHARE PRESENTATION unless you feel you can get more value out of it than the value of a free show.

    You only have so much time here and GOD only knows when you will be back so take the best advantage of your time so that you have only memories of great things and you are not tainted by something you should not have done.

  11. Shawna says:

    I understand your reservations….we purchased a time share as well back in April of 2010. The time share kept taking money out of our on unauthorized dates. I finally got angry enough and told them I wanted the whole thing canceled due to them breaching the origional contract due to the unauthorized payments they had been taking out. I won, I got all my money back as well. Also when they did take a payment out they could find where they were crediting the monies. I believe this particular time share is a scam. I have friends who have time shares and no problems. I hope you get everything worked out. Invest in a well known and acredited time share……I know we will next time.

  12. jack macintyre says:

    well i see ther are a few disgrunted people who don't like a great resort. My only comment would be why would you switch to points. I see this as there way to get you to put more money up front for something you already have and points can be controlled by raising the number needed as they see fit. I hope those who have weeks at this great resort continue to keep them and not trade over to points. My wife and i have always liked the resort and think we invested wisely, as we use it all the time

    • Joe Lawson says:

      No Jack, companies like Wyndham or Disney can’t raise the points values on resorts once the’ve been established. They are set in stone. Why would you want to trade a red week for a blue week and get nothing in return. When you use points so much more flexible plus if you use points during off peak or slow season you use less points. A week is a week, wether peak or slow time, so it’s like paying the same for fresh vegetables wether summer or winter. Generally you pay less in summer, well with weeks it’s like paying same all year. Plus points have better power rating for exchange.

  13. Joe Lawson says:


    Yes that is the standard scam, but points are truly better than weeks, but only if the company you are using is huge, like Wyndham, Disney etc. Here is what to do, to convert your weeks to points the cheapest way possible. This only works if your present company uses RCI. Wyndham Worldwide owns RCI, they purchased it a couple years back. Go to Wyndham, tell them you would like to purchase 84,000 points and that you would like to implement a PIC or Personal Interval Choice. Wyndham will take your present points and convert them to Wyndham points, your converted points will be added to the 84000 points you purchased. Normally a 1 bedroom week is equal to 154,000 Wyndham points. This should give you 230,000 plus points and the ability to use the Wyndham network which is the biggest with over 156 resorts and over 4000 RCI locations. You can also go 1,2,3,4,5,6 days at a time rather than just using a week at a time. Its very flexible and you can use points for other things like, hotels, tickets, car rental, cruises, airfare etc, but your best value is for resort stays.

    84,000 Wyndham points should run around $8900.00 to $10,000.00

  14. Joe Lawson says:

    Angie M,

    Its called a vacation club and I would advise against vacation clubs of any kind. If there is no DEED then don’t do it. There are only 5 timeshare companies I would deal with – they are Wyndham, Marriot, Disney, Hilton and Bluegreen. I would only buy points, never weeks. When you buy don’t skimp on points – buy what you need. Call the attorney general in the state where it was purchased and see if there are other complaints against the company.

    Never EVER pay someone to sell your timeshare or vacation club — total scam. If you for some reason can’t sell your time share, then just sell you vacation time on ebay or craigslist every year. Make sure you go to sites like, orbitz, etc and see what the going rates are, then undercut those rates.

  15. Joe Lawson says:

    Just a note, I sell Timeshare for Wyndham and I can assure you that it was NOT a RCI presentation. RCI does not sell vacation ownership of any kind wether weeks or points. As for Sami Abdul, timeshare is not a scam. If you travel then its the way to go, especially using points. Whats really dumb is wasting two hours of valuable vacation time going on a presentation for $100 or less. But here is the proof in the pudding, while the economy is crashing hard and the hotel business is down nearly 25% in 2010, timeshare users still went vacationing. Our resorts were packed – why? Because timeshare owners have a vacation plan, they have already payed for their vacation ownership and are going for free. So 5 years ago when hotel stays were an avergage of $69.99 dollars, they now average near $100. Meanwhile the $200,000 dollar house you bought is worth about $120,000 – now who is stupid. Going on vacation will just cost more every year, its the smart way to vacation.

  16. AngieM says:

    My parents bought with Vacation Village Voyages back in 2007. They were lied to and thought they were buying a timeshare and til this day have no idea exactly what they bought as they have never used it. Due to my parents being in their late 60’s I do all of their bills and when I saw the $169 coming out of their account every month from this company, I called and tried to see how we could cancel this so called membership. I spoke with the representative as well as the finance department (who told me it was a membership for travel) and they told me there is no way to cancel the contract. Does anyone have any suggestions? Anything is appreciated.

  17. Sami Abdul says:

    I hope my experience will help someone here, me and my wife just came from vegas yesterday and we went to one of those stupid tours and seminar for timeshare, we were told before it’s just a tour in the newly opened resort and then we will be given free helicopter tour “worth about 200$ by the way”, there i was surprised they were one of those timeshare scams , i spent long two hours there, and when they were trying to sell me the stupid timeshare I just started laughing at the table and told here are you serious you want me to buy this thing now on the spot without even asking my lawyer “of course i dont even have one” they were not happy at all, but at the end we left there laughing with two tickets to heli tour “which was amazing by the way”
    my advise go there, enjoy the food and free tickets, be firm and serious with them and make them understand no means no

  18. Dean says:

    We were conned into going to a Grandview Las Vegas timeshare presentation which Jay Lerner from Excalibur told us would be no more than 2 hours (big fat lie! It was 4 and half hours). We weren’t asked if we had any intention of buying a timeshare. We were made to feel like they needed the numbers…no pressure (ha ha!). At the presentation we suffered through some failed actor spinning us a pathetic story about her dead Jamaican grandmother. Then salesperson Lavern Brown went the hard sell on us for a good while. When she couldn’t close the deal, she called in sleaze bag Mike Natoli (or Napoli) who told me I should ring my parents back in Australia to ask them to lend me some money. After politely refusing over and over and over again, we got thrown in a room with some tosser who told us it was his job to “make sure we’d been treated well”. After asking how much we’d been offered the timeshare for, he tried to cut us another deal. After refusing that, we were thrown in the room where you wait half an hour for your free tickets. The seats we got at Lion King were terrible…should’ve guessed I suppose! This experience was the only blight on a 4 week trip of the US & Canada. It is completely unethical! I feel sorry for you guys that caved into the pressure.

  19. KADNYC says:

    Unfortunately I fell into this trap like the rest of us, my five days had passed and I called to cancel and asked what I should do to go about doing this. I was told to fax the cancellation form with signatures and mail the package that was given to my fiance and I back to El Dorado and I would get my deposit back within 14 business days and that would be it. I was quite relieved.

    Two days after that I got this email from one of the representatives at El Dorado:

    Please be advised that the above referenced Contract is currently in
    default. As a result of this status, your file was forwarded to my
    department for personal review and evaluation. It has always been the
    philosophy of the Developer to take care of its owners and thus, you are
    receiving this email.

    First and foremost, I want to inform you that in the event you remain in
    default of the Contract, legal enforcement proceedings may be commenced
    against you. Additionally, please be aware that possessing a record of a
    default could negatively impact your ability to obtain credit in the future.
    These consequences are extremely serious and ones the Developer would prefer
    to avoid.

    I have completely reviewed your file. You have many options, short of
    default, available to you. It is difficult to properly assess your
    situation without your input.

    To avoid the negative consequences explained above, I respectfully request
    that you contact me at your earliest convenience to discuss your ownership
    options. Thank you in advance for your immediate attention to this matter.


    I was quite confused by this email. I was told that once I send in the cancellation form and mail the package back to El Dorado I would no longer have attachments to them. Can someone please advise me on what to do. I would really appreciate it.

  20. toni says:

    me and my sister recently purchased a timeshare at the grandview and now have decided to cancel. do we have 5 or 7 days to cancel ? and what form do we have to send in ? as of now we just typed a letter and requested to cancel. hope that works. has anyone got their full refund back ? thanks for the info !

  21. Steph says:

    I am not even upset at the fact that my weeks system cost me $ 5000 and the new points system is $20,000.00 . I am upset that even after we told him we could not afford at $330 a month with 17% interest with 3 kids and a mortgage he told us not to worry because as long we have credit union we would be able to refinance our loan and have a payment around what we were already used to..He also said that if we couldnt get the loan refinanced we can always sell it back to grandview.With all that said we were signing loan docs.I mean what did we have to lose if it didnt work out we could just sell it back.6hrs later and totally exhausted from our tour of the grandview(which by the way we got shown the new contemporary suite we bought in the first place. I won husband lost.Apparently if you dont ask for the new rooms you get the old. I had no idea there were old rooms.So we asked to be moved.We have tried for 2 months to refinance our loan.With the economy the way it is the credit unions will not have anything to do with time shares. We also called Grandview to tell them what was going on and ask about them buying it back and they stated we were misinformed. We told them we cannot afford to pay. They gave us the fax # of who to contact and said to write a letter explaining what is going on.I have done that and no response from anyone that matters. Mike did call and left a voicemail and offered me a diffrent deal stating he would call back and never did. By now they have taken out 2 payments I cannot afford and no nobody thinks that they are at fault for false advertising. I understand why some people want to say that its our fault for not saying no however we were already owners who were told our time share we were already paying for was useless we were kind of backed into a corner. I sell for a living too and am very successfull at it. I dont have to lie and resort to scare tactics to do it. I will be seeking the advice of a lawyer.I strongly advise anyone thinking of buying into a timeshare to do your research ahead of time. There is no worse feeling than feeling like you were taken advantage of and not knowing how you are going to pay your bill. I have always had good credit and now it may be ruined by being gullable and listening to an idiot..

  22. Steph says:

    My husband and I first bought at the Grandview in Las Vegas in 2009 and had alot of the same experiances as everyone else. We were promised the presentation would only be about 2 hrs long and we were there about 6 instead.However at that time on the weeks system it was a payment we could afford and everything sounded great.That is until we tried to use it for the first time to take our son to Florida for the week. Of course there were no openings at any hotel and we did not get these great discounts that we were promised. We were offered a stay at the animal kingdom resort for about $5000. which they were calling a bargain. We ended up just paying for evrything like we didnt own a timeshare. This summer we went back for a vacation to Vegas for our honeymoon and stayed at the grandview using one of our free weeks they gave us. When we checked in we had to go to the VIP desk. There we were informed of the owner update siminar they would like us to attend while we were staying. We scheduled for the it very next morning.Everything was completely diffrent than we had remembered. It had been a year since we saw it and so maybe we just didnt recall . I was very upset at how outdated everything looked. I remembered a more contemporary look ad I dont remember it smelling like stale smoke.My husband and I acually got into an argument because he said I was being ridiculous of course this is the way it looked when we bought it. When we went to the meeting it was like deja vu. We were sat at a table in a crowded room just like when we were first sold. We even joked what could they be trying to sell us we are already owners? When Mike the sales guy came to the table he informed us that the weeks are now coverting to points which is a better system and you are always guarenteed a vacation when you want one.We were still not convinced about timeshares to begin with since we didnt see the benefit from our Florida trip.Mike explained that is why we didnt get to take advantage because other people on the points system were priority over us basically telling us that our time share was crap and we were not going to be able to use it because weeks were not valuble the way points are.

  23. Dawn says:

    We just got back from a 3 night stay at Excalibur. We went through the same misrepresentation as many people mention above. We bought a 1 week unit every other year, with one extra week per year for $9900.00. I am very uncomfortable after reading so many negative comments about Grandview, and time-shares in general. There seems to be very few positive comments. I’m going to cancel my contract as well. There are so many rules and fee’s for everything, a never ending maintenance fee(that might increase often), and you have to pay for the unit as well. It sounds easier, and possibly cheaper to book your own vacation. This way you can go where, and when you want. Who needs all this hassle?

  24. Tara Flanery says:

    We just returned from a Vegas weekend and attended the RCI Timeshare presentation. I know most everyone has read through a lot of these posts, so I’ll just make my story short.

    We don’t love Las Vegas.. we went for my daughter’s 21st birthday because it seemed like the “thing to do”. Yes, we had fun, but it’s not our typical vacation destination, we just can’t “realax” there. So, during the presentation, I kept thinking, if I am to buy a Timeshare, it most likely won’t be at Vegas because, I will always be exchanging it and will always have a fee and the possibility of not getting what we want. I’d rather have one where I would like to go so I don’t have to always be playing the exchange game.

    Anyway.. we had several offers and high pressure sales. Our sales associate was sweet as pie until we said no for the 8th time. As she escorted us to the final closing room, she was down right rude, which actually told me ALOT! When we told her it wasn’t good timing for us,(we are building a house and my husband is going to be deployed for a year in 6 months) she said we would never be allowed back! NEVER! They spend $300 on each couple who comes, and if you say no once, you will say no again, so NOPE. She was a snot.

    Anyway, our first offer was i think 43,000 investment with about 743/mo. payment (17% interest)about a 5k down payment, 600ish maintenance fee – our last offer was just over 5k and 100/mo. With NO down payment and $133 maintenance fee. I don’t know about anyone else, but that tells me what these are really worth! After we said no to that one, we were sent to the room that actually does resemble the DMV.. we were no longer treated nicely, we were rudely given our tickets and put on the shuttle where we waited out the final 20 minutes of our over 4 HOUR time commitment. They told us 2 hours, in writing it said 2-3 hours.. now we were at 4. NOT WORTH IT! After reading the posts, I’m really glad we didn’t buy, and if we want to buy a Time share in the future, it will be something I research just like everything else we commit to.

  25. Maria says:

    I LOVE MY TIMESHARE!! I love it so much, I bought 3 of them!!! It’s all in what you can afford. They can be a GREAT deal.
    Especially the Grandview Resort timeshares. None compare in my opinion.

  26. James says:

    My wife and i just returned from a 3 night stay in Vegas and we also participated in the Grandview/RCI presentation. The team there were tenacious in their attempt to sell us a package. Ultimately no one should be able to force you into something you as a couple are not comfortable with financilally. The last offer 1 bdrm every third year with 1 week for non deed years at just over $5,000 was in our minds a great deal; we just weren’t ready to commit because we have an extended family unit. As for the promised show tickets and or gambling vouchers, these were handed over to us promptly upon our refusal of the last offer, no questions asked. We never once felt cohersed into buying a package and in the end the vouchers were worth the time spent at the presentation.

  27. Steven says:

    RCI don’t offer 40%-60% off airfare or anything else. Obviously Linda is involved in RCI. If RCI offered that sort of deal off airfares do you not thing there would be more happy customers (not to mention more airlines going out of business….)! At least the rip off they’ve been suckered into would be offset by a good deal to get to the timeshare they’ve bought!!!

    Leave this site to people who have had real experiences.

  28. Dominique says:

    From what I have found out, you will never get anything close to what you paid for your timeshare. You may be able to get a few hundred dollars IF it is agood timeshare with low maintenance fees. Some people literally give them away.


  29. Lisa says:

    hi, Can someone give me some advice i want to sell my time sahre at vegas, please give me some advice i dont know where to start…lisa

  30. Linda says:

    I think all you complainers lost thier minds! Have you ever priced out what it cost to stay in a hotel in the Bahamas or Hawaii or anywhere else???? Why would you want to sell??? I have been a owner since 1988, I travedl the world for 194.00 per week anywhere on the globe, I get 40-60% off airfare and 30% on car rentals!!! Either you the type that would complain even if you bought something in walmart or you just dont get it!!!

  31. Dominique says:

    I am currently looking at purchasing a timeshare from this resort…through ebay or another cheap source. We have 30,0000 RCI points from another company which we paid about $12,000 for, and would like to add more points. RCI is actually great…if you spend a lot of time figuring out how their website works and are able to plan your trip in advance. We also buy a lot of the $199 weeks. This resort is actually quite good in that you have CHEAP maintenance.
    I am sorry for those of you who got ‘suckered in’ and can’t afford it…but once it IS paid off and you learn how to use the RCI system, it actually is a great deal.

  32. Heather says:

    My husband and I also experienced the first tour in September 2006 while staying at Excalibur. We were enticed by the promise of free tidkets to the Shark Reef as we had our three children with us. Yes the tour was a bit overwhelming and it took quite longer than two hours but I am glad to say that we did purchase and it has been one of the best investments we’ve made! Originally we only purchased a one room suite (13,000) and have used it and our additional bonus weeks at several other time shares across the country. We have been to Colorado, Orlando Florida, New Mexico and have gifted two of the bonuse weeks for my parent’s anniversary in Arizona. This year at our annual Vegas trip, we opted to upgrade to a second bedrrom suite. We were given the full equity of the price we paid for our original purchase and only paid an additional $4000 to upgrade. Our salesperson the first time was a little overwheliming, however, this time, our sales person was friendly and more interested in educating us than selling us. He even went as far as giving us his email address and cell pone nunmber in the case we had any questions or problems. I would do it all over again and have taken our extended family on vacations as a result of our purchase. They look forward to our yearly vacations as well! We also paid our original loan off at a lwer interest rate in two years. That was an option that was explained at the closing of the deal. Maybe those of you who paid higher interest didn’t read the fine print? Anyhow, absolutely NO REGRETS!!

  33. Billy says:

    Carey, please read most of the comments above, most are not complaining of the salesmanship, they are complaining of the extremely misleading tactics. Obviously those who purchased at a high rate are upset to find out about the lower rate. Selling a timeshare deal that exists is not a scam, selling show tickets that do not exist and telling customers they’ll be away for 2 hours when in fact it’s 6 is a scam.

    Anyhow, apologies for the time delay. I, like most others, attended a Grandview presentation back in May, on the basis that we were getting massively discounted show tickets and that the discount was worth the 2hrs for the ‘hotel tour’. Once I was in decent enough light to be able to read the smallprint, I saw this was a timeshare presentation. Again, for 2hrs, I felt this was ok. We were attending a wedding the next afternoon so booked the show tickets for the day after (of course, we never actually booked tickets – something we wouldn’t know until after the presentation), with the timeshare presentation the morning after the wedding.

    With a mild hangover we awaited the transfer coach and as I was waiting for so long I Googled ‘Grandview Las Vegas timeshare’ on my Blackberry and this was the second page listed. If only everyone on here had done the same!

    By the time I got to the offsite location I knew exactly what was going down thanks to all your comments. I’d especially like to thank Gareth (April 17th 2009) for his walkthrough of the day.

    I quite enjoyed the cheesey, gushing, gut wrenching, emotional blackmail presentation (I’m on vacation, I already kinda know that they’re good thanks!). For the following pitch, I told him that while I accept that various plans have been made for casino resorts to come down the Strip, that all that matters to me now is the price and the actual location, so after the rep got frustrated that I wasn’t listening to his carefully scripted salesmanship, we were in the car to the Grandview for the tour just 15 minutes later.

    I quite enjoyed the tour and I knocked on a few walls to see how thin they were (all seemed very solid so I cannot vouch for ‘the walls being like paper’ argument expressed by others).

    Back to the offsite sales venue for the actual sales part of the session. At this point, despite only being away from the Strip for 1hr 45mins (over an hour less than most people at that point), I was starting to flag. When asked straight off what I would pay, I said that according to previous sales, the deal is worth $4,995 but that I would only pay that if they waived all maintenance fees, gave me all the extra weeks they would promise and guarantee our show bookings for that afternoon – his face looked extremely puzzled, so he got the now infamous “manager”. It now ticked over the 2hrs.

    The manager complained that I was not playing along and haggling down the price and asked if he could formally offer us $11,995 and we can then haggle down the price from there. We said no, pointed out that we’d been here over 2hrs and that our offer was final.

    We were then showed through to the final room where the lady who gives you the final offer sits. She seemed much more honest than everyone else, and we told her that she was about to offer us $4,995, we would reject it, that we’d sit for some time in the next room waiting for show tickets, we’d then discover that the show tickets didn’t actually exist. She asked how we knew this, I showed her Gareth’s post from this website above. She assured us that she had no idea such tactics were being used by the reps in the resorts (over a year had passed between Gareth’s experience and my own so that’s hard to believe) and that the sales staff in the resort should not be using delaying tactics. She then went through to the ‘reject room’ herself, got the vouchers for us, called the box office directly to reserve our tickets and they upgraded our tickets too. She then escorted us to the coach waiting outside. We were, by some margin, the first to be released, and the coach was ordered by the lady to take us straight back without waiting for the others.

    I would love to think this was because the lady was deeply disturbed by the allegations on this site, but in reality I know it’s because we may tell other attendees of the five day cancellation clause, the $4,995 final offer et cetera.

    So, 2hrs 20mins after we left, we were back. We got to see all the shows promised, at the times promised, with better seats. We hardly had to wait around and we didn’t buy anything. All thanks to us doing a simple Google search and finding this site before we got to the presentation. Had I not had my Blackberry, I fear our story would have been very similar to the many above!

  34. Carey says:

    I love the Grandview! Last year my husband and I attended one of the sales pitches from the Grandviwe. In exchange for going to the presentation we got 2 free nights at either the Luxor or Excalaber (we chose Luxor)as well as a $100 credit for gaming. We went to the presentation thinking there was no way we would ever buy a timeshare, but we were convinced and bought a 1 bedroom and got 2 extra weeks free. We get the extra weeks every year. *Note on extra weeks* They can be confusing because you can only book between 2-45 days so there is not a lot of time to plan air fare and availability is limited, but we have our regular week for the trips we need to schedule in advance. This year we returned and were offered a deal on purchasing a 2nd bedroom that gave us 2 more extra weeks. We now have one week every year for a 2 bedroom unit that can be traded in if we want and 4 extra weeks. I don’t even have that much vacation time, so we have offered some of these weeks to friends. It costs $59 for a guest certificate for one time use or $149 for a 5 year guest pass in addition to the transfer fee ($197). We have several friends who visit Vegas a lot (we are in California) and have already booked our first friend. He can’t wait to take his family of 4 to Vegas for a week at $346 (6 nights at a hotel charging $60 would cost $360 plus taxes and fees. I don’t think any Vegas hotels have weekend rates as low as $60). He got the 5 year pass so next time he will only have to pay $197 for the full week. We will be returning again in a few months for a tradeshow and will stay in the Grandview (if we stayed at the hotel it would have been 3 rooms at $89 per night totaling $1,068 – we paid only the $197 transfer fee).

    I think there are 2 reasons that we are so happy with this program
    1) we did not finance so we do not owe anything other than maintenance and RCI membership. RCI offers discounted membership if you purchase multiple years at once (we have already paid for 5 years).
    2) We will be using it ALOT. If we can’t go we have plenty of friends that will.

    When buying anything like this you have to be SMART and think about what you are getting into. Obviously sales people are going to make it sound better than it is. Thats what sales people do! They told us that Disney was building right next door. That would be cool but YEAH RIGHT! (Anyone who is upset because they were promised that the Grandview would be located in the “New Strip” and is now realizing that it may not happen is so gullable they probably don’t even try to bargain when purchasing a car! Hello COMMON SENSE) Maybe sometime in the future the Disney resort or “New Strip” will be built, but we knew it was unlikely. We had to make the decision based on what was actually there, not what was promised to happen in the future. We love the resort itself (and kinda like that it is away from the slip). The hotel next door is great also. It has a $7 breakfast buffet that was YUMMY! The lunch and dinner buffets were well priced and good but I LOVE breakfast. :)They also have a bowling ally and a great movie theater. We can’t wait to go back in October!!!!!

    Some tips if you decide to buy:
    1)do not say yes right away. The longer you hold out, the lower the price will get. We cycled through 3 different people (each was progressively higher up in the company) before we said yes and each time the price got lower and the benefits got higher.
    2)remember who you are dealing with. Promises of possible future events are great but unless there is actual PROOF, don’t believe anything that is not in writing.
    3) ASK QUESTIONS!!!!! The more questions you ask the more likely you are to get what you want or to know for sure that it is not right for you. Ask the same question to different people and see if they have the same answer.
    4) evaluate your finances! Do not buy something you cannot afford!
    5) Take responsibility for your own decisions

    Before buying something like this THINK!!!! Don’t finance!!! Who wants to be paying interest anyway? (You can choose to break up the payments into 12 months for no interest if you don’t have the full amount available right now) Make sure it is something that YOU will use. DO NOT rely on selling it to friends or on EBAY as a way to make money. It is nice if you can, but you have to be able to afford it on your own in case your friends back out or you cant sell it.

    To everyone who complained about the sales people being aggressive,again that is their JOB!!! They are SALES people. When they say it will take 90 minutes, plan for 6 hours. Then if it only takes 90 minutes you will be happy. They are not going to give you free hotel stays or show tickets for nothing! You have to put some time into it even if you have no intention of buying. Remember, no one is forcing you to decide to buy. That is YOUR decision! Even though they say you have to buy NOW if you decide later that it is something you want, I’m sure they would be more than happy to sell it. And who knows they may even comp your second trip as well. This is NOT A SCAM!! It can be a waste of money though if you don’t use it correctly. Anyone thinking of spending this amount of money needs to do some serious thinking and make sure it is financially viable for them.

    • Bunea says:

      We just bought on our 2 day trip to vegas for the first time April 18th 2011…we spent hours their wanting to purchase because it seemed like a GREAT opportunity…the 2 bedroom would have been nice, but we could only afford the 1 bedroom, but they did inclyde the 2 extra weeks every year!

      My question to you is…have you been able to use the extra weeks? I read that you sent a friend with his family, was that with the extra weeks they offered you or your point week?

      We thought this would be a wonderful investment for us becuase I work for an airline a my family gets free domestic airfare and very discounted international airfare…which is standby…but most of our travels are planned short notice and from what i’ve read…this is were most peoples problems came from…Last minute airfare ISN’T CHEAP…

      Grandview never mentioned that there was a cost to give/gift a week away! We wanted to gift one of our 2 weeks to my in-laws every year. When you bought the 5 year cert. does it have to be to the same people or can you switch the guests?

      Also, now that you have owned for almost a year…is there any info that you could pass on to us?


  35. Finis says:

    My wife and I just went to Vegas during the weekend of Jul 4, 2010. For the sake of the free show tickets, we went to the GrandView Les Vegas timesahre program as well. What a scam!!

    1) We were promised 2 hours maximum originally at the sign up in Venetian Hotel. By the time we actually got on the shuttle to return, the timeshare took us 6.5 hours!!

    2) They were saying the area for GrandView Casino would be developing into a popular area, such as the current Strip with Planet Hollywood, Bellagio … etc. Crap!! Go Check out the zoning applications in official City of Les Vegas website. The area for GrandView resort is not a focus of the city future development at all. GrandView becoming the heart of Les Vegas is a sales scam. Or, maybe it will be true in another 200 years??

    3) The sale is pressured and the staff attitude is aggresive. I will not buy a deal that doesn't leave me an opportunity for research. You can be polite, but you have to firm and strong in making up your mind not to buy.

  36. VR says:

    We went to Las Vegas in 2005 and bought our timeshare then and haven't had any problems since.

    My only advice is to negotiate hard! They started off at $30,000 and we kept saying no, finally after a couple of hours and them transferring us from salesperson to salesperson, we finally accepted an offer. For $5000 we got a 1BDR for 1 week every 3 years and a bonus week every year. So far we've been to Mexico twice and Florida once and the resorts have all been outstanding. We're planning to go to Florida again this winter. If you are interested in purchasing, just keep saying no! They will lower their price. Once you get down to the $5000-6000 range that's pretty much as low as they'll go. I haven't heard of anyone who paid much lower than that.

  37. Natalie says:

    We were in las vegas at the beginning of the month and before we even had then chance to check in, we were being offered reduced tickets for chris angel and gambling credit, not realising we were actually being pounced on by grandview salesmen. We happily agreed to go on the tour, not realising what is was for, they suggested it would be for tips for holiday makers. WRONG, we were taken to the grandview, where they showed us the rooms and made it sound very appealing and affordable. The salesman who we met, we’re great and even looked after us throughout the holiday, however this may have been because we stupidly agreed to buy. After speaking to locals in las vegas, in particular a mortgage advisor now turned taxi driver due to the drastic drop in property prices and decrease of tourism, we realised we had made a massive mistake. We spoke to the concierge desk at the Luxor about how to cancel our agreement and they suggested taking a taxi straight to the resort and doing it in person. Again everyone was helpful in finding the correct person to help, however when we were in the back room, finalizing the cancellation, we were again offered another deal – – – – a third of the price. Obviously we declined the offer. This shows just how much they rip you off, the last price can always be beaten and there must be a reason for this. Luckily we were only charged admin fees, getting the deposit fully refunded. We would urge anyone that can still cancel, to do so as soon as possible, after reading through these reviews we are so relieved. Good Luck!!!

  38. Frank says:


    We also got talked into a 2bd room on the 19th (Saturday) and are waiting to get confirmation our revocation has gone through. We were NOT told by anyone we had only 5 days to do so, in fact we were told NOT to say anything to the Verification Officer that indicated we were unsure, as it may prevent us from getting the loan. In short, foolish we were. I hope you did the revocation.

  39. melham says:


    hurry up!

  40. Rozy says:

    Hi to all,

    I bought a 2 BD timeshare in Grandview, las Vegas last June 18th for 24990.00. After reading all the comments, I am scared and thinking of revoking it. It's my 3rd day and still within the 5 day period. Any of you guys know if I'll be able to get the full deposited amount plus the closing fee and the rci membership fee? Time is running out and I need some input. I already called but nobody pick-up so I left my message.

  41. Ben says:

    My wife and I just returned from a short 3 day vacation in Vegas. Being our first time there, we fell for the con and ended up spending almost 5 hours at the "presentation". If nothing else, it was an experience. I can tell you when I finally went from saying "I don't think so" to "the answer is no!", our salesman and his manager went from being my best friends to being cold as icebergs. Good for them, they were feeding us a line of bull….17% interest? Any bank will refinance? An investment? Come on….thanks Grandview for the three sandwiches, donut, 4 cups of lemonade, gambling money and Lion King tickets! Now just learn that "No" means "No"!!!

  42. Steve says:


    I bought a timeshare at the Grandview and sent my revocation form in too late (8 days instead of 5). They are offering me a reduced price package, but telling me that just letting them take my $2500 deposit and walking away is NOT AN OPTION. What is the source of your information about being able to just lose your deposit and walk if revoked within 10 days?

  43. Nancy K says:

    We'd never heard of this place and my husband listened to the spiel from some ex-con on the strip. We were first told it was NOT a time share, so we went to get our 'show' tickets. What a joke. We went to the presentation with a lovely woman and were also told NO HIGH PRESSURE. If we said "No", it was "No". What a joke again. We sat there whhile she tried to pressure us, then she got her supervisor (with the fungus under the nails) who tried to really high pressure us, then when we said "No" again, they got the last high pressure saleswoman who, after hearing "No" again, grabbed her paperwork and stomped off, not letting us know where the hell we got out of there. 2 hours turned into 5 hours. The price went from $41K for the best area (Vegas), 2-bedroom – down to $6K for a 1-bedroom previously owned usable only every second or third year. We had both agreed that we don't 'do' time shares. Unfortunately hubby got excited at hearing we could go to Europe for $194 a week. BFD I say. Europe is too old for my taste.

  44. Billy says:

    I just had to quote this guy.. This is funny!!! And people were posting after him trying to sell him their timeshare!! Ha!!

    brian Says:

    January 2nd, 2008 at 6:37 pm

    I wish I would have bought when I was there last november, does anyone know where I can go to purchase a timeshare at grandview (hopefully directly through them)as they have their own financing and I am currently carrying 2 mortgages and dont htink I can get a third yet.

  45. Blain says:

    Went to presentation, took 6 hours total, salesman was very nice, nice place. At the end we fell for it and signed the papers with the offer of a 2 bedroom and 4 extra rci weeks for 25k. We just sent in the revocation paper today after giving it more thought.

    Why we changed our mind: we couldn't afford it, wasn't that great of a deal, too many fees, lifetime of obligation is too much of a hassle, rci trade is very restrictive

    Bottomline: DO NOT BUY, send in the revocation paper ASAP if within 5 days, if within 10 days you lose your deposit. Don't YOU want to choose whatever vacation you go on whenever you want to go!

    A timeshare is a purchase not an investment!

  46. Justin says:

    Amazing! Timeshare owners love the deal..People who expect free gifts and show tickets complain [and who can't afford to buy]. There's no scam in timeshare, it's a great deal for us who love to travel and plan ahead. Bottom line is, if you can't afford a house, or a $20K car, you get what you deserve when you go to a timeshare presentation: 2 show tickets, some free cookies and being presented with something you cannot afford or appreciate.And then you call it a scam(?)

  47. Lisa & Frank says:

    May 14,2010

    We were on our honeymoon May 10-13, 2010 in Las Vegas and was approached in the Venetian to get a set of freebies.

    Of course we were a little skeptible at the idea of spending a few hours listening to a sales pitch. The Grandview explained that there wouldn’t be any hi-s$ales pitch or pressured sales. We went through 4 sales people trying to get us to purchase a timeshare with them. They started out at 41,000 and went all the way down to $9,990. We kindly explained to them that we weren’t ready to purchase on the spot and we’d have to sleep on it and we also pray before we make large purchases….the sales lady Lorraine looked dumbfounded afterwards. I asked the last person we spoke to about the real cost of this timeshare….I said if we pay $9,990 for the same 1 bdrm and someone else pays $41,000…isn’t that cheating the person who paid more??? She didn’t have an answer for me. 4.5 hours later they finally took us back to the strip. I went back to the Venetian and complained to the manager of the ‘tour set-up’ that the so-called 2 hour session led into 4.5 hour session. They gave us more free tickets to a show. I’m glad I came home to find this site online. Thank You!!!! We were really thinking of purchasing a timeshare from Grandview…….after reading this……we’ll find another one to purchase from. If anyone knows of a reputable company to purchase from in Vegas….please let me know. Thanks, remember guys, always pray before major purchases…..pray for small one’s too.


  48. Melham says:

    baba, run!!!!

  49. BaBa says:

    BaBa says,

    I have bought the timeshare of Grandview at Las Vegas

    20 days ago and paid a down payment for $890 .

    I signed an automatic credit card monthly withdrawal agreetment with them.I want to get out of this contract.

    Can I just cancell my Credit card rightaway to prevent

    the future withdrawal by the company and forefeit the 10% downpayment. Would someone gives me advise regarding

    the cancellation.

    I am not heppy for the scam. What they told me is that

    I can use those weeks for exchange through RCI for whatever days I want for HOTEL or resort elsewhere.

    But RCI told me a different story that it is only week

    to week for the available resort only.

  50. cbecker says:

    My spouse and I went on vacation to Florida back in 2001, we stayed at a very nice place on Singer Island. We too were approached by Timeshare Sales. We quickly agreed to go through the presentation. After figuring out the cost and sitting through all the pressing sales pitches we decided not to buy. As we were leaving the presentation a gentleman approached us and identified himself as a builder. He stated that he had a forclousure on a studio in Pompano Beach would we like to see the figures? We agreed and we ended up buying for less than 4,000.00, with one bonus week every year. Our maintenance fees are always less than $600.00 per year. I can also exchange anywhere in the world with RCI for a small fee. Why doo you people buy into these large resorts? Why not exchange and buy into a cheaper place?

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