Timeshare consumer complaints regarding exchange companies.
We received the following submission from one of our users about their experience with timeshares at Mayan Palace in Mexico: “I bought a timeshare at Mayan Palace as an investment and was told I could use the equity to purchase a one or two bedroom. They have totally lied about everything they said they were…
The following is a review of Park Royal Los Cabos submitted by one of our users: “I received a certificate for RCI from a family member & stayed at the Park Royal Los Cabos. Firstly, the employees are nothing but wonderful. They are kind, courteous, & go out of their way to make your stay…
We received the following submission from one of our users regarding their experience with RCI and timesharing in general: “So far my experience with RCI has been horrible. My mom and I own a timeshare together which she used fairly often. She died in August and timeshare became mine. I have paid the bills. I…
The following story was submitted by one of our users about their experience with Hacienda Tres Rios: “My husband and I bought a lifetime membership with Sunset Group Hacienda Tres Rios. They made us many promises, we bought it in 2012 and we already payed it, from the date of purchase to today we never…
We received the following submission from one of our users regarding their experience with Vidanta: “A few months ago I went to Riviera Maya Vidanta. Sales people offered us a ride to see the facilities, includig a free breakfast but with an obligatory timeshare presentation. After that many people, a friend and I decided to…
We received the following submission from one of our users about their experience with RCI customer service: “I booked a resort for 9/2-9/9 in Orlando, FL. On 9/1 FL issued a SOE for 51 counties due to the hurricane, and the storm was also headed to Georgia where I live. I contacted RCI and spoke…
We received the following user-submitted story about their experience with Royal Holiday: “Let me tell you my experience, I was in Mexico enjoying my vacation time, when I was invited to attend a timeshare presentation, as I did not want to be rude I decided to go. Well, that was the worst mistake I may…
We recently received the following submission from one of our users: “My wife and I have a club membership at an all-inclusive resort in Mexico. When we first signed up for our membership we were also given access to RCI plus a single vacation week with them for a deep discount price, which we used…
We recently received the following comment from one of our users: “My story exactly mirrors many of the other innocent people on this website. I see all the talk about wishing and wanting to do a class action lawsuit but no action. My suggestion is to use social media to our greatest advantage. If everyone…
We recently received the following submission from one of our users: “I am not a member yet but my girlfriend and I have discussed purchasing so we can vacation more as well as better. I have gotten several calls from several vacation timeshares and I regret that I cannot talk before 4:30 p.m. as I…
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