Customer Support Experience: RCI

We received the following submission from one of our users regarding their experience with RCI and timesharing in general:

customer support experience"So far my experience with RCI has been horrible. My mom and I own a timeshare together which she used fairly often. She died in August and timeshare became mine. I have paid the bills. I have called multiple times over the past year and as of yet not a single person has been able to help me learn how to use this timeshare. I have had to fax my... Read the rest of this entry »

Hacienda Tres Rios Timeshare Scam

The following story was submitted by one of our users about their experience with Hacienda Tres Rios:

"My husband and I bought a lifetime membership with Sunset Group Hacienda Tres Rios. They made us many promises, we bought it in 2012 and we already payed it, from the date of purchase to today we never used it because it is complex and difficult to meet their requirements. So my husband and I decided as promised in the acquisition of the membership that they could help us to sell, which is a lie, then they told us that the sale was... Read the rest of this entry »

Wyndham Points Credit Pool

If you are a Wyndham owner who doesn't want to waste accumulated points, you may benefit from using the points credit pool. By putting your points into the credit pool, you are essentially banking them for later use – you can pull them from the pool as you need them over the subsequent 3 years. There are some specific regulations of the pool, however, so read on to find out how to use it and maximize your points.

The credit pool is a feature you might consider taking advantage of if you know in advance you won't be traveling during the... Read the rest of this entry »