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Customer Support Experience: RCI

We received the following submission from one of our users regarding their experience with RCI and timesharing in general: “So far my experience with RCI has been horrible. My mom and I own a timeshare together which she used fairly often. She died in August and timeshare became mine. I have paid the bills. I…

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Hacienda Tres Rios Timeshare Scam

The following story was submitted by one of our users about their experience with Hacienda Tres Rios: “My husband and I bought a lifetime membership with Sunset Group Hacienda Tres Rios. They made us many promises, we bought it in 2012 and we already payed it, from the date of purchase to today we never…

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What to Look for in a Timeshare Contract

If you’ve attended a timeshare presentation and have decided to make a purchase, it is wise to take your time to read and understand all of the timeshare contract documents you will be signing. In fact, you have the right to do so. This contract-signing scenario will likely be taking place after several hours of…

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RCI Experience: Harassing Phone Calls

We recently received the following submission from one of our users: “My wife and I have a club membership at an all-inclusive resort in Mexico. When we first signed up for our membership we were also given access to RCI plus a single vacation week with them for a deep discount price, which we used…

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How To Handle Timeshares in a Divorce

Unfortunately, divorce is a very real possibility for some married couples. Timeshares, like all other shared assets and liabilities, must be addressed in the event of a divorce. Because divorce is a complicated and often emotional process, it is a good idea to consider hiring a divorce lawyer to help you navigate the system. But whether…

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Timeshare Presentation Experience – Mayan Palace Nuevo Vallarta

We received the following story submission from one of our users about their experience at a timeshare presentation in Mexico: “Having a timeshare with RCI, we booked a week at the Mayan Palace Marina in Puerto Vallarta. It was so beautiful and we were so happy with the resort (despite the “dated” reviews it had…

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La Vista Timeshare Presentation Experience

We received the following submission from one of our users about their experience at a timeshare presentation in Cabo San Lucas, Mexico: “We were promised $400US, massages, car rentals, fish foot spa…we decided to venture upon this presentation at the luxurious Pedregal property of La Vista. We are seasoned timeshare presentation attendees as well as…