Westgate Lakes Experience

We received the following submission from one of our users about their experience with Westgate Lakes Resort & Spa in Florida:

westgate lakes“I have been fooled by false promises that I could sell my weeks or getaways and make some money with it, so myself and wife purchased a ‘property’ in October 2015 looking forward to that possibility, besides of course enjoying the weeks we were entitled to.

The bad surprise came when I started to look into Westgate’s website in order to understand how everything worked, how I could book my weeks, how I could resell those weeks and getaways, etc. For my surprise, I would be able to issue a “guest certificate” if I wanted someone else other than my family to enjoy a week in their amenities, but those guest certificates could by no means be exchanged for money. In other words, they could not be sold.

So Westgate literally lied to me by the time I purchased a ‘property’ with them. Now I have hired an attorney to take care of my case with them.”

Have you been told by a timeshare company that you could sell your weeks for a little extra cash? Was it true? Share your experience with us!

Westgate Town Center

The following is a user-submitted story about their experience with Westgate Town Center in Florida:

“Let the buyer beware! As timeshares go this is far from the worse. I have stayed here a couple of times. The first year the accommodations were very nice and the view was awesome. We traded in, as we own via Marriott. Of course we received the hard sell presentation. We opted not to buy but were really considering and chose to wait until the next year when we returned to Orlando. We were then offered a “special offer” of a two bedroom unit for about $600 if we would consider sitting down with a sales rep the next year. The “special offer” was supposed to be good at any Westgate resorte in the United States. We accepted that offer and paid Westgate via a payment plan. Low and behold, when we attempted to book using the offer, we were informed our “special rate” was for an EFFICIENCY, so that we could revisit a presentation for the purpose of purchasing a two bedroom unit. Our fault. Didn’t read the fine print. Accepted the terms as stated trusting Westgate. IF YOU ARE EVER OFFERED SUCH A SPECIAL BY WESTGATE, READ THE FINE PRINT.

westgate town center

The second year I stayed there, I attached a shortstay extending my stay an additional couple of days. My original unit was a 3 bedroom and except for the view (there was none because of large tall palms in front of our unit), the place was okay. Not as nice as the first year, but still nice. Since the shortstay unit was a one bedroom, we had to change to another unit. Nowhere near as nice. Cheap fixtures, broken latch on patio door, washer so cheap it tore up our clothes. Will I stay there again??? Maybe. If I can get accommodations as nice as the first time. But I will never buy there.”

Westgate Smoky Mountain Experience

The following is a user-submitted story about their experience with Westgate in Gatlinburg, Tennessee:

“My husband and I visited Westgate resort in Gatlinburg about 2 years ago and took the informational tour. Salesperson explained that it wasn’t a timeshare, but that we would be investing in property. Of course, we fell for it! About a year ago we started noticing on emails and promotional documents that Westgate was being referenced as timeshare. This shows that we were given false information in order to get us to buy into this scam. I will most definitely be contacting Westgate on Monday.”

Westgate smoky mountainHas anyone else been told by a sales rep that they are investing in property and not a timeshare? If so, you may be able to file a claim against the timeshare seller based on unfair sales tactics used and promises made before you signed the contract. According to NOLO, these claims may be covered under state laws prohibiting unfair business practices or those designed to prevent fraudulent inducement.

However, timeshare sales contracts often include clauses that disclaim any promises made during the sales pitch, and unfortunately, verbal promises do not usually hold up in court against the written contract that you signed. Next time are you are facing the decision to purchase timeshare or not, BE SURE that any promises made verbally are also included in the written contract before you sign on the dotted line.