We received the following submission from one of our users regarding their experience with RCI and timesharing in general:
“So far my experience with RCI has been horrible. My mom and I own a timeshare together which she used fairly often. She died in August and timeshare became mine. I have paid the bills. I have called multiple times over the past year and as of yet not a single person has been able to help me learn how to use this timeshare. I have had to fax my mom’s death certificate on three different occasions. But there doesn’t seem to be anybody in our ceiling to help me. I know RCI is the biggest timeshare company out there but I must admit I’m seriously disappointed in their lack of customer support.”
What are your thoughts? Have you had a positive or negative experience with your timeshare/exchange company? Please share it with us!