We received the following submission from one of our users about their experience purchasing a timeshare with Vida Vacations in Mexico:
“We went to a timeshare presentation at the Riviera Maya in Nov. 2015. It was the worst thing we could of done. Sadly we were scammed. In the sales presentation we asked many questions, and some questions various times. Every question or doubt we had regarding the contract was put to ease by the 2 sales persons who dealt with us. We have tried contacting them at many different numbers and sent them letters. We have been promised that our calls will be returned but they are not. They will not cancel the purchase or contract and they will not even bother to speak to us and find a resolution.
We found 170 complaints on one website against this merchant and their timeshare sales such as the one we bought. I also found dozens of complaints at other complaints boards, at the better business bureau and dozens of other sites online. If you search online Vida Vacations or Vacation Privileges or Mayan resorts you will see endless lists of customers who like us were lied to and scammed.
DO NOT VISIT THIS RESORT OR GO TO THEIR TIMESHARE PRESENTATION NO MATTER WHAT IS OFFERED TO YOU. DO NOT BUY FROM THESE THIEVES.”
We received the following submission from one of our users about their experience with Club Wyndham:
“WOW! What a smooth talking, very likeable guy at Desert Blue in Las Vegas! We already have TWO timeshares, totaling 308,000 points that we rarely used, and somehow, this man talked us into buying an ADDITIONAL 154,000 points by telling us that our timeshare needed updating, we were paying too much in interest, we could rent our points for maintenance…blah blah blah. I am still within the timeframe to rescind, and probably will.
HOWEVER, I have 3 nights booked in Vegas in May. If I rescind, do I loose ALL my timeshare, or only the new contract? Does it revert back to the old stuff? Will they cancel my reservation? I have 8 people depending on that trip. I had already used this years points, and had borrowed 35,000 from next year, but if I get to keep the old, I still have enough to borrow from next year for the trip in May. I don’t really want to lose the old one, because its almost paid for.
I know without a doubt, that if we don’t rescind, we will not be able to keep up. Oh…and rent?? Forget it. They can get places in Vegas for CHEAP…through unscrupulous places that sell timeshares.”
We received the following submission from one of our users regarding their experience with RCI:
“I am very disappointed with their program. I was really looking forward to a vacation I booked in March 2016 for December 2016 but had an emergency with my son and he was hospitalized. So of course we have to cancel our vacation. We could not re-book, receive any of our money back or get some kind of RCI credit for future use. It really is sad that they would just take $500 plus dollars for something our family could not use after all because of a serious accident.
-Very disappointed member”
Anyone else have a similar experience with RCI or other timeshare exchange programs? What do you believe these companies should do in the event of a cancellation? Tell us about it!