RCI Cancellation Policy Experience

We received the following submission from one of our users regarding their experience with RCI:RCI cancellation policy

"I am very disappointed with their program. I was really looking forward to a vacation I booked in March 2016 for December 2016 but had an emergency with my son and he was hospitalized. So of course we have to cancel our vacation. We could not re-book, receive any of our money back or get some kind of RCI credit for future use. It really is sad that they would just take $500 plus... Read the rest of this entry »

RCI Customer Service Experience

We received the following submission from one of our users about their experience with RCI customer service:

"I booked a resort for 9/2-9/9 in Orlando, FL. On 9/1 FL issued a SOE for 51 counties due to the hurricane, and the storm was also headed to Georgia where I live. I contacted RCI and spoke with a supervisor who was very professional and helpful. He stated that they are still in the process of updating the cancellation policy (which states that in the event of a natural diaster RCI would issue a CREDIT in the amount of the fee to... Read the rest of this entry »

RCI Cancellation Insurance


Point Loma, San Diego Timeshare Built within the RCI exchange program is the option for timeshare owners to purchase cancellation insurance in the event that the owner needs to cancel the reservation prior to the stay or the vacation reservation is canceled by RCI prior to the stay (i.e. natural disaster, construction, etc.). RCI's term for this insurance is Vacation Protection. Vacation Protection is different for points and weeks members, and the differences are discussed below.

Vacation Cancellation Protection for RCI Weeks Members:

The cost... Read the rest of this entry »