I had an awful experience with Westgates concerning my timeshare. Three years ago I purchase a timeshare with Westgate and I only used it one time. The other time, I could not use it because of problem with my mortgage and other financial issues. I contacted Westgates and told them that I was having financial hardship and could not make a payment for fees and taxes. I purchased this timeshare with cash and didn’t owe money on it. They said they could not help me and it was none of their concerns.
Now, they are sending mail to me and told me they are going to garnish my paycheck. I do not know what to do because I cannot afford to pay any lawyer’s fees to defend myself. I am currently on a loan modification with my mortgage company and can barely pay my other obligations.
I wish somebody can give me suggestion on what to do. I could never go on this timeshare because every time I call them to make arrangement to go, they cannot accommodate my vacation time or I have to pay booking fee on top of paying for the timeshare, fees and taxes. All of these issues were too much for me and I it was over my head and I could not keep up.
My wife and I purchased a timeshare from this company in 2008. As per usual, you get the “It’s easy to use/all you have to do is call” speech when you buy. Every time we have tried to use our week, or any time for that matter, nothing has been available.
We are researching how to be rid of this timeshare at present, and hopefully what i have said here will discourage others from buying into timeshares of any kind. They are not worth the hassle or waste of money.
My husband and I are just back from a paid vacation to Vegas. I do not think I need to tell you all what happened, but despite having decided to not buy the timeshare, we ended up paying the deposit and signing up. We spent around 4 hours and made a decision that was obviously not right for us.
Although I do not want to solely blame the sales person (we made the decision, after all), but as an afterthought I definitely can say they (yeah, I use ‘they’ because we had more than one salesmen work with us at the same time) tried to attack our emotions and not our logic. Also, as the grilling went on, we were getting more and more tired and I don’t know how we decided to sign off 10K of our hard earned money there. There were also facts that were hidden (rci membership costs) and twisted (“we will buy back your timeshare”). We should definitely have looked up more material on the www before we went and sat through this presentation. My advice to readers would be to never believe something that is too good to be true.
The very next day, both of us realized that this was a bad decision. We started looking up the contract on the way back and one hidden portion of it told us how we could cancel off the purchase within 5 days without any issues. This was the scary part. We could find no phone numbers/fax numbers/website. All we found was two sets of revocation forms, one addressed to NV and one to FL.
As soon as we got home (we were still within our 5 day period), we started checking the internet and have sent out faxes to every possible number. Also, we sent out both the forms to each of the NV and FL addresses and have asked for a return receipt. I know we should also follow up via the telephone, but somehow haven’t been able to reach them yet. The numbers we have, they say they can take a message, but not let us talk directly.
I do not know whether or not we are stuck with this all our lives. But for everyone who is offered free stays/tickets etc, please remember that nothing is free. We both have lost our peace of minds in trying to avail and ‘cheap’ vacation in Vegas. We have no one to blame but ourselves for falling for something that we clearly cannot afford. If we are stuck with this, I do not know how we will ever manage to pay it.
I am not an expert on timeshares, but it definitely is not for everyone, so please think hard before you sign the papers and put in your deposits.