There are a number of sites on the web that RCI members use to voice their complaints about past experiences they have had with RCI. A majority of these issues have to do with the inability to trade weeks once they are deposited. The inability to exchange weeks for vacations at other resorts is exactly the same problem that the class action lawsuit, Murillo vs. RCI (which is currently in the discovery process) is focused upon – the idea that RCI is withholding weeks for sales to non-members or for use by executives as perks.
Another point of distress amongst RCI members is that the resorts they are staying in are not as they are advertised. For example, a couple returning to the same resort in Mexico yearly has noticed their accommodations have been falling by the wayside – the first few years they made trips consisted of stays in oceanfront rooms with balconies, whereas over the past few years they have been pushed to the back rooms of the hotel into spaces with antiquated furniture and electronics such as kitchen appliances, televisions and bathroom fixtures. It seems, again, that RCI is giving preferential treatment to non-members willing to pay top dollar for gold crown resorts and suites.
Personally, my major complaint with RCI is the way that they conduct business using their deceitfully underhanded, high-pressure sales tactics. Their main goal is to prey on the weakness of people and convince them, no matter what their financial situation, that a timeshare is a valuable investment. They are no better than corporate bullies, hustling and ready to say whatever you want to hear in order to get your signature on the dotted line. I do not care how many people comment that “it’s your own fault to give in and buy something you did not really want”, there is certainly some truth to that, but the real truth is that people are trusting by nature, and do not want to believe that there is someone out there trying to reel them in for a scam.
People need to be aware about the truth about timeshares, and I encourage you to post your experiences with RCI below, positive and negative, to help inform consumers as to whether or not RCI timeshare is a good investment.