Timeshare Presentation Experience – Mayan Palace Nuevo Vallarta
We received the following story submission from one of our users about their experience at a timeshare presentation in Mexico:
“Having a timeshare with RCI, we booked a week at the Mayan Palace Marina in Puerto Vallarta. It was so beautiful and we were so happy with the resort (despite the “dated” reviews it had received) that we agreed to a presentation at their resort in Nuevo Vallarta. What an absolute nightmare! The resort itself was stunningly beautiful and we had high hopes about upgrading. However, the sales woman was incredibly rude. At one point she looked at me and said, “Is the timeshare also in your name? If not, you don’t need to talk.” I was shocked! I told her if she wanted to be cocky we would leave right then. We had been there for over 2 hours (they promised 60 minutes).
She said she hadn’t began to get cocky! We said we were done so she called for her manager to “exit” us. He asked why and I told him that the saleswoman had pissed me off and that in no way would we EVER consider buying something from them. He excused her and gave us a line about trying to get rid of her…then proceeded to start all over again to get us to buy. I told him we weren’t interested and that we’d been there 2 1/2 hours already. He proceeded to tell us that our time wasn’t a concern and how in the grand scheme of things the time wasn’t important. Really? I am pretty sure it is. I have a limited amount of vacation time! We insisted that we were done and wanted to leave. He said we were being unreasonable and went to go find someone else for us to talk to. We got up and left. The place is huge and it took 1/2 hour to figure out how to get back to the lobby and get a taxi. But what a relief to be out of there. I would NEVER recommend that particular presentation to anyone!!!!!!!”