RCI Customer Service Experience

We received the following submission from one of our users about their experience with RCI customer service:

"I booked a resort for 9/2-9/9 in Orlando, FL. On 9/1 FL issued a SOE for 51 counties due to the hurricane, and the storm was also headed to Georgia where I live. I contacted RCI and spoke with a supervisor who was very professional and helpful. He stated that they are still in the process of updating the cancellation policy (which states that in the event of a natural diaster RCI would issue a CREDIT in the amount of the fee to... Read the rest of this entry »

Glossary of Timeshare Acronyms

Timeshares can be confusing, especially if you are just becoming involved for the first time. To build upon our glossary of timesharing terms, we've complied another list of frequently used acronyms when talking about timeshare. We hope this will help you navigate the world of timesharing more easily!

timeshare acronyms

 

  • ARDA (The American Resort Development Association) - The main trade association in the United States for the timeshare industry.
  • ARP (Advance Registration... Read the rest of this entry »

Wyndham Points Credit Pool

If you are a Wyndham owner who doesn't want to waste accumulated points, you may benefit from using the points credit pool. By putting your points into the credit pool, you are essentially banking them for later use – you can pull them from the pool as you need them over the subsequent 3 years. There are some specific regulations of the pool, however, so read on to find out how to use it and maximize your points.

The credit pool is a feature you might consider taking advantage of if you know in advance you won't be traveling during the... Read the rest of this entry »