RCI Cancellation Policy Experience

We received the following submission from one of our users regarding their experience with RCI:RCI cancellation policy

"I am very disappointed with their program. I was really looking forward to a vacation I booked in March 2016 for December 2016 but had an emergency with my son and he was hospitalized. So of course we have to cancel our vacation. We could not re-book, receive any of our money back or get some kind of RCI credit for future use. It really is sad that they would just take $500 plus... Read the rest of this entry »

Rescinding With Credit Card and No Down Payment

One of our users left the following comment on our 10 Steps to Successfully Rescind Timeshare article:

I signed with RCI and Legacy, its past the cooling off period, but I haven't paid the down payment yet. Does that mean the contract is still valid? should I just cancel the card and not pay? would that cancel my contract?

credit cardIt would make things a whole lot easier if you could simply cancel your credit card to get out of your contract, but unfortunately that is not the case. According... Read the rest of this entry »

RCI Customer Service Experience

We received the following submission from one of our users about their experience with RCI customer service:

"I booked a resort for 9/2-9/9 in Orlando, FL. On 9/1 FL issued a SOE for 51 counties due to the hurricane, and the storm was also headed to Georgia where I live. I contacted RCI and spoke with a supervisor who was very professional and helpful. He stated that they are still in the process of updating the cancellation policy (which states that in the event of a natural diaster RCI would issue a CREDIT in the amount of the fee to... Read the rest of this entry »