RCI/Bahia Principe Experience

We received the following submission from one of our users about their experience with RCI:

RCI“Well I have just hung up the phone with another lovely RCI ‘expert’. There have been transactions going through my credit card for a cruise that I apparently agreed to and did not. A representative called and asked if I was interested. I said I could not commit without discussing with my husband. OH WELL, not a problem if I put a small down payment on the trip they would hold for 10 that is ten days and if not wanted would be refunded. 2 that is two days later I said no we do not want – of course the high pressure but I was adamant – no thank you. Here I am 3 months later still arguing with them that I did not agree to this and they continue to say I did and put transactions through my credit card. I have had to dispute the transactions through my credit card and get them to pull the credit transaction back. Now I have told them to not EVER process another transaction from them again. This is a disgusting way of doing business and borders on theft………….DO NOT TRUST ANY OF THE REPRESENTATIVES THEY JUST WANT THAT SALE.”

Have you had a notable experience with RCI or any other exchange company recently–good or bad? Share your story with us!

La Vista Timeshare Presentation Experience

We received the following submission from one of our users about their experience at a timeshare presentation in Cabo San Lucas, Mexico:

“We were promised $400US, massages, car rentals, fish foot spa…we decided to venture upon this presentation at the luxurious Pedregal property of La Vista. We are seasoned timeshare presentation attendees as well as happy owners at Grand Solmar and this is not, by far, our first rodeo. We had been forewarned that this place was a scam but against our better judgment, proceeded. We were greeted by a man who told us we would not qualify for our ‘gifts’ because we are in the process of purchasing a new home, closing next week, and we were afraid to do anything that might mess up our mortgage committment. Breakfast was a disgusting slop that was served in a more than pitiful area, and nobody else was in there. He told us he would take us on a ‘courtesy tour’ to see a room. It did not end there.

We were escorted to ‘the room’ where we then encountered 2 other people trying to push their timeshare presentationproduct. When I asked why they were going thru all the procedure sales pitches when we were told it was only going to be a room tour, the woman, Dalia, winked and told us not to worry we would still get our gifts if we ‘push us.’ We figured that meant the typical banter back and forth. So we sat for 3 more hours listening to their crap thinking $$$ signs and car rental, etc. After the usual attempted squeeze, all the amazing offers they could possibly imagine to throw at us…free weeks, plane fare, a book full of free trips, massages, even to move us over to there for the remainder of our trip…we continued to say NO because of our mortgage situation. The salesman then said he would finance us through Mexico, nobody would know. He had a plan that would work for us. Now we are totally assuming that since there was a way around our mortgage situation, we will have survived positively the presentation, get our gifts, and run. In the end, all the happy faces turned into the devil and they did not give us our stuff. They basically threw us out, would not even pay for our cab back to our hotel, and ended up with this shitty reviews all over the internet. After researching this La Vista we realized it is a total scam, taking on a new name from old busted timeshare hotels. Please dont waste your time. The place is so not worth it. DONT DO IT!”

RCI Experience

The following story was submitted by one of our users about their experience with RCI:

RCI experience“RCI SUCKS! On our first reservation we tried to do a simple hotel booking through them and they royally screwed it up. We had requested a 2 bedroom suite in Peoria, Arizona at the Holiday Inn Express and Suites. On the site it said 2 bedroom with 1 king but did not mention what the other room’s bed configuration was. We weren’t sure if that meant 1 king in each room or 1 king total so we called RCI to confirm. The agent said yes but to make sure she would do a three way call directly to the hotel to confirm. The hotel confirmed the room configuration as we had wanted which was 1 king in each room along with a queen sleeper sofa. My parents and another couple, all seniors, were to occupy the room. We asked the RCI agent if we could book the room over the phone and she directed us to the website.

My parents and the other senior couple got to the hotel only to find that the reservation was in
fact a 1 bedroom suite with a sofa sleeper pullout. COMPLETELY unacceptable. We called RCI to try and rectify the problem and were told that because the reservation was done online they take no responsibility for the booking. We said that their own agent confirmed the booking and they replied that there was no phone log records of our call. Not only are they a ripoff but they are also liars.

DO NOT BOOK WITH RCI! In fact, timeshares and exchanges in general are a ripoff and I will NEVER join another timeshare through the horrible experience I have had. After having spoken with a timeshare resale service I have come to find out that you can get better deals, most of the time, outside of a timeshare account. Never again……”