We purchased our timeshare at Westgate Blue Tree July 2012. It sounded fantastic. They basically promised us the earth. During the selling pitch they presented us with mounds of paperwork and was told you don’t have to read all this just sign and read it when you get home. They did not mention about the 10 day cooling off period.
When we arrived home I decided to get the brief case full of paperwork out, after hours of trying to read the very small print I said to my husband I am not happy with this timeshare it is not what they promised us. We decided to pay the monthly mortgage.
After a few months we tried to book a week at the Westgate Lakes, Lake Buena Vista, The price was unbelievably expensive, it was no where near the prices that we was shown on their computer ie. $124 per week for 4 people.
We looked into flights, Westgate said they could get 25% off the price of flights from our local airport, all lies!!!
Well to cut a long story short we decided after several phone calls and letters to Westgate explaining we could no longer afford to pay for the time share because my husbands hours at work had been reduced and I can not work, they told us just to stop paying, we cant be hounded for payment because we did not give then our NI numbers.
We have had phone call after phone call, letter after letter, our account have now gone to a collections agency. We are starting to panic. Please can anyone give us true advice as to what we should do next.
Buying this timeshare sounded so wonderful, we could pass it on to our children it would be a good family investment, LIES…
They just wanted our money.